internet not working in vista anymore...any ideas?

snow patrol · 18 Feb 2007 at 15:54

Got a full copy of vista ultimate running on another partition which i haven't used for a few weeks. Logged onto it today but the internet isn't working properly - i can ping jolt etc fine (and with great results) but i can't load any websites etc. It's fully activated etc and everything else in the OS is working fine.

FYI - XP which i'm writing this message from is fine and the net works as it should.
Any thoughts?

TrUz · 18 Feb 2007 at 16:11

Are you wireless or wired? I could not connect wireless as it was trying to use WPA with AES encryption which I have not got set on my router. Try changing it to WPA-PSK only.

TrUz

OzyOly · 18 Feb 2007 at 16:14

snow patrol said:
Got a full copy of vista ultimate running on another partition which i haven't used for a few weeks. Logged onto it today but the internet isn't working properly - i can ping jolt etc fine (and with great results) but i can't load any websites etc. It's fully activated etc and everything else in the OS is working fine.

FYI - XP which i'm writing this message from is fine and the net works as it should.
Any thoughts?

My router played up like that for ages. If I don't have the NAT firewall enabled it get's too scared to connect to the internet.
Suppose it's like going into the town center naked.

snow patrol · 18 Feb 2007 at 16:14

wired. Tried both network ports on my mobo - the 2nd one doesn't work at all so i was definitely plugged into the right one to begin with.

OzyOly · 18 Feb 2007 at 16:19

snow patrol said:
wired. Tried both network ports on my mobo - the 2nd one doesn't work at all so i was definitely plugged into the right one to begin with.

Have you tried booting a linux CD to see if it's your hardware or not?

snow patrol · 18 Feb 2007 at 16:23

OzyOly said:
Have you tried booting a linux CD to see if it's your hardware or not?

hmmn, don't have linux. But as i said - i know the router is working fine because i'm using it now in XP. It's just in vista that pages won't load.

OzyOly · 18 Feb 2007 at 16:25

snow patrol said:
hmmn, don't have linux. But as i said - i know the router is working fine because i'm using it now in XP. It's just in vista that pages won't load.

Get damn small linux and burn it to a CD and boot it on your vista PC, it doesn't install it runs off the ram. Just use it to check the network hardware on your PC, unless you are certain your PC hardware has not crapped out.

Le Samourai · 18 Feb 2007 at 16:27

Might just be a DNS issue.

Try configuring your IPv4 settings in TCP/IP and manually adding IP, gateway and your ISP's DNS server settings.

snow patrol · 18 Feb 2007 at 16:28

OzyOly said:
Get damn small linux and burn it to a CD and boot it on your vista PC, it doesn't install it runs off the ram. Just use it to check the network hardware on your PC, unless you are certain your PC hardware has not crapped out.

my vista PC and my XP pc are the same pc. I can't see how the hardware could have crapped out considering everything is hunky dorey when i'm using XP.

snow patrol · 18 Feb 2007 at 16:29

Le Samourai said:
Might just be a DNS issue.

Try configuring your IPv4 settings in TCP/IP and manually adding IP, gateway and your ISP's DNS server settings.

thanks, i'll give that a go.

OzyOly · 18 Feb 2007 at 16:32

snow patrol said:
my vista PC and my XP pc are the same pc. I can't see how the hardware could have crapped out considering everything is hunky dorey when i'm using XP.

Ah, I thought they were two difference PCs. Ok NM.

snow patrol · 18 Feb 2007 at 16:43

Le Samourai said:
Might just be a DNS issue.

Try configuring your IPv4 settings in TCP/IP and manually adding IP, gateway and your ISP's DNS server settings.

I manually put in my isp DNS settings, but what should i put for IP and gateway? 192.168.0.2 and 255.255.255.0?

Le Samourai · 18 Feb 2007 at 16:48

snow patrol said:
I manually put in my isp DNS settings, but what should i put for IP and gateway? 192.168.0.2 and 255.255.255.0?

Your IP is anything after the starting address provided by your router.

Log into the web control panel for your router and check what IP address is starts at for DHCP. It'll be something like 192.168.0.1 - depends on the manufacturer and what they've set up as default - unless you've altered it in the past?

e.g. if the starting address was 192.168.0.2 then under DHCP the first connecting client would receive 192.168.0.2, then 192.168.0.3 for the second and so on.

When you're manually adjusting the IP address you can make it anything up to 254 (I think) as long as it's equal to or higher than the starting address and as long as it doesn't clash with anything else on the network.

If you manually have to forward ports in the router's NAT then it's handier to have a fixed IP address so it knows to point to your computer.

Gateway is the IP address of your router, which is whatever you have to type into your browser to access the control panel.

255.255.255.0 is the subnet mask.

snow patrol · 18 Feb 2007 at 17:17

thanks for the reply, but alas still no luck.

As far as i can tell, the internet is basically connected. It says it is and i can ping. When i try to load a webpage, it tells me the page is loading - it just never actually does. Same with firefox and IE7. I'm completely baffled. It was working fine a couple of weeks ago in my previous flat on the same ISP / same router etc. :confused:

Hamster · 18 Feb 2007 at 21:44

Had exactly the same problem last week. It did turn out to be a DNS issue. I tried using various dns ips that had worked previously in xp but the only ones that would work were the ones given to be by my isp.

I used the 'obtain ip address automatically' but manually entered the correct dns ips and that worked. Also i only changed the settings in ipv4 and not ipv6.

Maybe try calling your isp's tech support and ask them what dns ips you should be using.

m

meths · 18 Feb 2007 at 22:33

I had this problem on Ultimate X64. In my case the 32 bit internet browser stopped working but the 64 bit one worked fine.

In fact ALL 32 bit software lost access to the net. I had to reinstall the OS.

A[L]C · 19 Feb 2007 at 10:01

Le Samourai said:
Might just be a DNS issue.

Try configuring your IPv4 settings in TCP/IP and manually adding IP, gateway and your ISP's DNS server settings.

This is the problem I had with vista. It didnt pick the settings up from the router.

purejamie · 19 Feb 2007 at 12:26

Hi there,

I had the same problems when I installed Vista originally; both my servers and xp clients would work fine on the internet whereas the vista box would either be very slow or not work at all.

In my instance I traced it back to the "Auto Tuning" feature of vista where it will attempt to massage your packet sizes (maybe MTU as well? can't quite remember). When I disabled this feature everything started working nice and speedily again - maybe worth a try... The command to disable this is:

Code:

netsh int tcp set global autotuninglevel=disable

I *think* that was the command - if not, do a bit of searching on the netsh command.

Cheers,
Jamie.

snow patrol · 19 Feb 2007 at 20:21

purejamie said:
Hi there,

I had the same problems when I installed Vista originally; both my servers and xp clients would work fine on the internet whereas the vista box would either be very slow or not work at all.

In my instance I traced it back to the "Auto Tuning" feature of vista where it will attempt to massage your packet sizes (maybe MTU as well? can't quite remember). When I disabled this feature everything started working nice and speedily again - maybe worth a try... The command to disable this is:

Code:

netsh int tcp set global autotuninglevel=disable

I *think* that was the command - if not, do a bit of searching on the netsh command.

Cheers,
Jamie.

thanks, i will give that a shot

comatose · 19 Feb 2007 at 21:19

Try the 'repair Network connection' function or perhaps use a restore point from back when you're internet was still working - Maybe a dodgy patch came through windows update. Worth a shot.