iPhone 5 smashed

Chives

Chives

Chives

Soldato
Joined
17 Dec 2009
Posts
3,664
Location
Wales
Hi guys,
Managed to accidently smash my iPhone 5 screen tonight and have an appointment booked at the apple store for tomorrow.
Is there any chance of a free replacement? Absolutely gutted :(
 
I really can't understand why they should give you a free replacement for breaking the phone........but it happens unfortunately.
 
:(

I don't think you'll get a free replacement. When i took in an iPad3 with a smashed screen a few months ago it was £250 for a swapout for a brand new replacement.
 
Very little chance I think :( I bought my iPhone 4S into the Apple store when I spilt blackcurrent on it and I got a replacement for £139 (I think it was that much...).

I think it's an awesome deal to be honest - I don't see other manufacturers doing a cheap replacement like that...
 
Touch wood I've never smashed my iPhones. I've dropped them, but they always bounced. They do have a few dings though.

I refuse to use a case because I'd just rather use the phone as it was designed. I'm switching to an 8X soon so I'll see how I get on with polycarbonate bodies.
 
Vegeta said:
I doubt it. P.S. you're a mug (has to be said).

How much is a replacement for a iPhone 5? iPhone 4 was £119?
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Excuse me? Do you know the circumstances under which it ended up being broken? Oh wait no you don't.

SmellyFingers said:
Apple are gonna rip you off again with the replacement, well done.
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Oh do shut up

Shadowness said:
I really can't understand why they should give you a free replacement for breaking the phone........but it happens unfortunately.
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I understand of course but I'd rather not have to spend £100 or so.. of course If I have to I will
 
Why bother with phone insurance if you aren't happy with the £100 excess? I don't bother with it.
 
Chives said:
Excuse me? Do you know the circumstances under which it ended up being broken? Oh wait no you don't.
Click to expand...

I don't you're right but if a bus hit me i'd make sure mine was ok ha. Sorry to crack a joke I wouldn't be all that happy if I just smashed my iPhone 5 neither sounds like your situation was unavoidable for whatever reason so maybe look into a Otter Box or something if this is likely to happen again.

Get it replaced by the insurance then cancel it. £100 excess is ridiculous and makes the whole point of the insurance void if you'll be paying £120 or whatever it is to get a swapout from Apple directly without any insurance. How much is the insurance and who with out of curiosity?
 
I know how you feel, I smashed an HTC Desire HD in the 1st week of getting it.

That's a steep excess, it's £35 on the s3 deal I arranged today.
 
Out-of-warranty service fees from an AppleCare email they sent me:

New iPad Wi-Fi, New iPad Wi-Fi + Cellular, all models: £256.44
iPad 2 Wi-Fi, iPad 2 Wi-Fi + 3G, all models: £206.44
iPad Wi-Fi, iPad Wi-Fi + 3G, all models: £206.44
iPhone 5, all models: £186.44
iPhone 4S, all models: £146.44
iPhone 4, 3GS, 3G, and original, all models: £126.44
 
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