Goooooooood luck, or just return it providing you haven't had it over 14 days? Then buy again from elsewhere.
Not in as many words, she was pretty clued up though. Sly so and so.
Trying to downgrade to 1.1.1 at the mo as I've got the 3.9 bootloader, so might be able to fix it.
I'm sure No UK phone had the 3.9 bootloader. EVERY uk phone is 4.6