iPod Nano dead - anything I can do?

Matthew.M · 30 Sep 2006 at 13:20

Basically a friend of mine tried updating the software on her iPod nano, and unfortunately the computer crashed mid-update (I told her not to bother updating it for this exact reason...).

Now the software on the iPod seems navigatable, but the HDD wont spin up, the music is gone, and no computers will recognise it anymore

Is there anything that can be done? Or should I just get them to take it back and plead ignorance...

Any help and advice appreciated.

SexyGreyFox · 30 Sep 2006 at 13:25

Just a thought -
Has she tried updating the software again?

Matthew.M · 30 Sep 2006 at 14:34

dmpoole said:
Just a thought -
Has she tried updating the software again?

Tried, but the PC can't see it to update it

I've exhausted everything I can think of now resetting does nothing, think it'll have to go back

WotDa · 30 Sep 2006 at 15:45

Matthew.M said:
but the HDD wont spin up

It won't, because there isn't one to spin up. Not sure about the new ones, but the first gen Nano was defo solid state.

Has she tried pressing and holding menu and the middle button? To reset it?

mattpc · 30 Sep 2006 at 17:40

put the ipod in to diskmode and then update and reset it.

http://docs.info.apple.com/article.html?artnum=93651

Anders0n · 30 Sep 2006 at 17:44

Same thing happened to my mate. He took it back and got the new nano as a replacement.