Is it acceptable to be on your mobile while at a check out in a supermarket.

[Things change I've changed]

Just been told off for taking a call while at a checkout in my local Aldi's, a carton of eggs are sitting there waiting to be scanned and the young girl at the till glares at me with her hands in the air and says rather aggressively "do ya want a be served or wot?" I said "excuse me whats the problem?" and she starts ranting that I shouldn't be on the phone while at a checkout.

A quick google threw this up,

http://www.bbc.co.uk/news/business-23158579

So to sum up do you think it's acceptable to use your mobile while at a checkout?

 

[Things change I've changed]

I used to work on the till as a part time job, I thought it was pretty disgusting when someone comes up to the till on the phone without even acknowledging your existence. Wheres the manners? They aren't machines...

I understand that and although I was looking at her to let her know I wasn't ignoring her, and tbh at the same time it is just a 'checkout job', and I say that having done tons of menial work myself and I understood that with certain jobs you have to put up with stuff until you work your way up.

I work in the restaurant trade and the amount of crap we get off of customers at times is unbelievable but you've got to smile and deal with it as politely as possible, customer relations is very important to me, especially now we are living in a very openly socially connect world.

 

[Things change I've changed]

Important to you? You should be aware of the basic issues then. And so openly socially connected that you couldn't, or were unwilling,to have an actual conversation with somebody physically in front of you. OK.

I'm sorry but in that particular environment customers take priority over someones ego/pride, your in that company's retail environment and workers represent that company.

This basically. Used to work on tills. Really great feeling to not even be acknowledged by rude ignorant customers nattering away on their phones...

Lot's of jobs have situations workers may not like but unless it's within the company guild-lines to refuse service if someone is on their mobile then surely the person at the till should just accept that as part of thier contract and care of duty to the customer, it's just part of the job.

 

[Things change I've changed]

Thank god for self checkout's then that's all I can say, forced trite conversions bypassed.


I acknowledged her with a look and a smile, that should suffice, end of the day technically I've not done anything wrong, as I've said, it's not company policy to refuse service under these circumstances, she should just get on with her job tbh, I'm one of probably thousands of customers she will deal with that day

 

[Things change I've changed]

OP is a ignorant pig at the end of the day.

Oink Oink!