Is this whats causing my system to hang?

lettuce

lettuce

lettuce

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I have been having a few problems with getting my system stable at 4GHZ overclock. I would be able to get my system stable under 8 hours of prime, and would pass both OCCT and LinX. But whilst just browsing the net, my system would hang, with lights on the keyboard and mouse going out, even though my system would pass all stress test.

Today i was watching a video clip on a webpage, i turned on my amp to get sound through my creative sound card (in sig), when yet again my system froze up!!!!, i then restarted my pc and watch the same video clip again, and yet again the system froze up. It then clicked (well maybe), as my creative soundcard it connected to my 2nd PCI-E slot, would having "PCI Express Frequency" in my BIOS set to 101mhz, cause my system to hang as my soundcard is also connected to 1 of the 3 PCI- slots?? As i have now changed the option to auto and i watch the video clip again this time it didnt cause my PC to crash. So what do you think??
 
Could very well be the cause mate, if it is working now that you have put PCI E frequency on auto and the problem has dissapeared then I would imagine this was what was causing the issue.

See how it goes over the next few days, if the crashing stops then you will know for sure mate.

If for some reason it still happens, you should try removing your soundcard and using the onboard audio for a while to see if that stops it.

It could be the drivers for your soundcard that is causing this problems.
 
Bugger, still happens! I dont think it can be the gfx card, as i dont think watching a avi clip in a webpage would stress the gpu enough, would it? Ill try removing the soundcard now and see how i get on with onboard. If onboard works, this will be the 3rd thing ive had to RMA to Overclockers this month! :mad:
 
RMA'ing stuff is a PITA.. when I first put my i7 build together I had to return a few things, though it was mostly to competitors, only my chip came from here, but that got returned twice as well..

I finally got everything sorted in the end though.

Did you ever try to do a reinstall of your OS, it could very well be the OS that is causing your problems mate.

I know it is really annoying having to do a reinstall, but sometimes it is needed.

Try running with just onboard audio for a while to see if the crashing goes away.

You could also maybe try installing the soundcard into another slot if possible?
 
Well just tried the onboard sound and caused my system to reset, after watching the clip for about 50 seconds!!! This surely cant be a problem due to my OC can it, i mean ive run prime twice for 8 hours each, passed OCCT and LinX, and all passed fine, yet when i watch a stupid video in a browser it cuases my system to restart or crash!!

Yeah i reinstalled windows 7 a few days back, so its no my OS. The next thing to try is another GFX i guess.

That said about it not being my OC thats causing the problem, i loaded default settings in BIOS and i was able to what the whole 8 minute video clip without my system crashing or resetting!!! But how can it be the OC, as it passed above tests fine!!!
 
Yeah ill try that now.

I just upped my Vcore to 1.3500 (was 1.28 something) and QPI to 1.335, (was 1.275) and the system still crashed!!! Thats a hell of a increase in voltages for a system that passed all stress tests, and still fails on watch a video in a browser.

If furmark passes, im at a loss, ill try an earlier set of gfx drivers, and if that still crashes, a compelelty different gfx card

Just werid that it will still crash no matter what voltages i put through it, yet when i load stock settings, it doesnt!. Maybe it has something to do with the gfx card under too much stress, as the system is OC, and so its the gfx card OC!!

EDIT: Just ran furmark with no problems, now im stumped!!
 
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Are you getting a BSOD? Well, at least a flash of BSOD? If so, you can set windows to show you th BSOD screen rather than just rebooting. When you see the BSOD you will be given a code. It will be something like 0x000000124. Make note of the code and stick it in Google or run it through the windows site and it should give you a geenral idea what might be causing the fault.

To make sure the BSOD shows see below:

bsod.jpg


Right click My Computer > Properties > Advanced System Settings > Advanced Tab > Click 'Settings' under start up and recovery > Uncheck 'Automatically restart'.
 
Ok ive done that, so next time ill right down the number, but is never appears to be BSOD screen, just ever the sytem hangs with all lights out on keyboard and mose or the pc just resets itself.

EDIT: i think ive found the problem, RAM timmings, was set to 8,8,8,24,2. I changed them to 9,9,9,28,2, and am currently through the 2nd play through of said cursed video clip and hasnt crashed yet!!! But i though these RAM timmings werent great to start of with, and now there even worse at these settings, i though 8,8,8,24,2 was a given??
 
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Well the system just locked up on me again with the keyboard and mouse lights going out, what would cause the lights on the mouse and keyboard to go out though, as that seem a strange thing to do?

I have now lowered the memory mulitplier down to x6 instead of x8, as i think its defo a memory issue not a cpu clock issue. I have noticed under the memory clock mulitplier setting where it says the memory speed, it has 2 speeds doesnt it, the one of the right im guess is the current speed, and the 1 on the left is the default?? If so then the speed on the right is 1066, is this correct for a defualt value, as i though the memorys defualt speed is 1600?? Im current on BIOS F9E, so i might go back to F7 if still having problems
 
First thing I'd do is re-seat the RAM physically, make sure there's no dust or what have you.

It could also be caused by device driver conflicts. It's best to go through device manager and delete the devices from there and then let windows pick them up again rather than just updating them.

If all of the above fails, then it's most likely a hardware problem. It could eb that your PSU isn't powerful enough to provide your processor with the extra voltage and power the rest of your devices, or this in combination with adding more devices that use power?

Hope this helps.

Edit: As long as the memory is running within spec, then there shouldn't be issues with it. Your memory should have a maximum frequency, which for me as an example is 1600Mhz, with a higher baseclock the multiplier, if left alone, it is likely to send it above that if you're on something like 200x20 from 133x20, in which case yes you would need to lower your ram multiplier to get it within spec.
 
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Thanks for the reply. I have a corsair 750 watt psu, so that should defo be up for the task, so we can rule that out I guess. Are you saving to delete all devices from the device manage to do with the sound card, or everything?? I just can't see how it can pass all stress tests but then lockup on just watching a video in a browser window.

Going back to the ram timing, I have turbo enabled and have it set to 191x20 so when the turbo kicks in the multiplier goes up to 21. I did have the ram set to x8 which game me a ram speed of around 1520, so was well under the 1600 speed unless the turbo boosts the ram speed aswell??, but for the time being have change it to x6.

Regarding what i said about the 2 speed values under the ram multiplier in the bios, should one of them actually be at 1066 as the other value is what my ram speed currently is at, so what Is this 1066 value??
 
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No, not everything, I'd leave system devices as they are, but all of the peripherals including graphics and sound.
Remember to do the mouse and kb separately so you can still navigate to scan for hardware changes :)

I'm a little new to overclocking, but as far as i am aware, turbo only applies to the cpu multiplier, and the ram multiplier and baseclock are unaffected.

I'm not really confident with regards to giving advise about RAM, however I've had my corsair 1600Mhz XMS3 to over 1800Mhz before without troubles.

The stress tests and benchmarks generally stress the ram, cpu and gpu, so tbh i doubt the ram is the problem here, sounds very likely to be the soundcard drivers, or something interfering with the soundcard.

Sounds like you have a very similar setup to me with regards to hardware except the soundcard, I've had absolutely zero trouble and im on windows 7 too for even further similarities.

I'd definitely take a look at the soundcard drivers.. also try removing the soundcard completely and use the onboard sound, it probably supports 5:1 speakers and hd audio anyway, at least you can eliminate the soundcard then.
 
Right i started Prime this morning (7am) before going to work, came back 9 hours later still going strong. Stopped prime and restarted my PC, read my emails and then had a shower, came back to a blue screen....

dscf4786b.jpg


Also had this report from windows after i reset from the blue screen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80050F7A20
BCP3: FFFFF80000B9C5A8
BCP4: FFFFFA80077FB680
OS Version: 6_1_7100
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092309-9157-01.dmp
C:\Users\Karl Letting\AppData\Local\Temp\WER-16801-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Whats a "DRIVE_POWER_STATE_FAILURE"???
 
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First Google result suggests it's do do with power state settings and drivers that don't like it or do it very well.

Try disabling antivirus software and go through your power settings and tweak things to a less relaxed state and see if that improves things.
 
Try looking at the dump file:
C:\Windows\Minidump\092309-9157-01.dmp

tht may give u an answer

Plus update any or all drivers that can be updated to the newest 1s and see if it still occurs.

plus has ur anti virus, installed any drivers tht could be casuing this?
or a backup program?

Could use this to see if any drivers are not compatible with vista

http://www.microsoft.com/windows/compatibility/

if all fails reinstall Vista/XP Win 7 and install drivers 1 by 1 until u hit the jackpot

If all fails then im lost.
 
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Seems there have been reported problems with windows 7 and sleep mode, but that wouldn't explain why you get bluescreens while watching videos on the interwebs.. I'm thinking you might need a windows reinstall, are you using the open beta, the RC or the msdn release?
 
pimper said:
Try looking at the dump file:
C:\Windows\Minidump\092309-9157-01.dmp

tht may give u an answer

Plus update any or all drivers that can be updated to the newest 1s and see if it still occurs.

plus has ur anti virus, installed any drivers tht could be casuing this?
or a backup program?

Could use this to see if any drivers are not compatible with vista

http://www.microsoft.com/windows/compatibility/

if all fails reinstall Vista/XP Win 7 and install drivers 1 by 1 until u hit the jackpot

If all fails then im lost.
Click to expand...

What prog do i need to have to look at the dump file?, im using Avira antivirus, and im not aware of anything that would have installed


Arachnae said:
Seems there have been reported problems with windows 7 and sleep mode, but that wouldn't explain why you get bluescreens while watching videos on the interwebs.. I'm thinking you might need a windows reinstall, are you using the open beta, the RC or the msdn release?
Click to expand...

I think i downloaded the RC from MS website

pimper said:
btw is this when ur only watching this particular Clip on the tinternet?
Click to expand...

Nah just seems to be any video clips.

Im looking in the Advanced tab for the power options, theres a few options:

'power saving mode', its set to Maximum performance atm
'Sleep' Allow hybrid sleep, its set to On atm, and Allow wake timers, which is enabled atm

Now this is one that stuck out to me, 'USB selective suspend setting', which is enabled, the reason i say this sticks out is, when my pc hangs the lights on my keyboard and mouse all go out, so this might be releated to that??
 
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Is your gpu overclocked too?

Are these mpg or avi or flash videos?

Have you tried restoring your settings back to stock and seeing if it crashes then?
It might be a good idea to do that just to make sure. Write down your current settings or save them in a profile though ofc :)
 
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