Isp's Routing me out of London to Shefield, and they cant do nothing about it!!

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Solz

Solz

Solz

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So I was with Vodafone (fttc no fttp available yet) and they were routing me to Manchester, for ages I complained up to my end of contract, and they said they can do anything about it, then when I said, then then when I told them I ll leave as they they are no good for my needs they changed to London routing,
but I decided to leave, and go with plus-net due to them not doing anything for ages and fobbing me off,

my ping with Vodafone was 12ms with plus-net its 7ms I should be happy with the lower ping, but they are still routing me to another city IE.. Sheffield
so plus-net is doing the same thing as Vodafone but with better ping but still routing me out of my city,
And they said they cant do anything to change my routing it always goes through Sheffield even on TraceRT,

I have 1 day left to cancel of the 14 day cancellation period, which starts from the day you take up the contract, and not when the service starts which takes 13 days leaving me with one day to cancel,
I don't want to be with these muppets for 24 months, and I was connected today, and the contract they only left me with one day as they are total buffoons, same as the last company

Is there a list/suggestions of ISP's out there that don't do this dumb routing, I'am kinda sick of this rubbish!!
or any of you guys got suggestions on what to do!!
 
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Lowest/ping/route for gaming as previously its has been bad as the route to the servers is not direct and taking the long route to connect
they should be able to route in the correct way for certain people that need it, not everyone does! just need to know about ISP's that can simply route the consumer correctly if need be!
 
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as above the routing when connecting to London servers its routing me to l Sheffield and back to London! read above in case you missed something!
 
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latency in gaming, that ping is not good when your supposed to be routing locally and not out of city and back,
the servers are not in Manchester or Sheffield they are in London, so it not good for me! I would prefer a ISP not to do auto routing and chose whats good for them, and one that can be set properly IE the nearest to me,
if you know of any then please say, or your not really helping!

(ISP routing never used to be like this its like only in the last 3ish years I noticed this happening)
 
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Maybe a gaming-focused provider would be more suitable for you. It's very unlikely that Plusnet are sending all their traffic via Sheffield though if you're based in London, and more than likely an issue with one specific route to one provider. Post the results of tracert bbc.co.uk run from the Windows terminal.
 
Solz said:
as above the routing when connecting to London servers its routing me to l Sheffield and back to London! read above in case you missed something!
Click to expand...

I don’t think anyone wants to tell you that it’s irrelevant. It’s the internet. It was specifically designed to route over multiple hops and return your data to you. The data is carried very quickly and even if you were super-human you’re still at the mercy of the sampling rates of your input and display devices. Let’s say to have a 240Hz refresh rate monitor. That’s 4-5ms just in the refresh rate and then your eye has to register it at your eye’s sampling rate and then you have to process the information and move and then your input device has to take your input into your computer. The fastest recorded human reaction time is 180ms so even if you have a (your words, not mine) terrible ping of 12ms it’s going to be at least 15 times that before you or anyone else acts on the update.

It’s not an issue. The problem is you, not the computer. If that offends you, I apologise in advance, it’s just the truth.
 
How are you sure that it’s your ISP and not simply the endpoint or even a hop along the route advertising their AS from a specific location.

Routing will almost always be at the lowest path cost and most efficient route unless there is a problem that is being mitigated.
 
Caged said:
Maybe a gaming-focused provider would be more suitable for you.
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@Solz - Worth posting traceroutes or IP of the gaming server but likewise, an ISP like Ghost or Leetline may be more sympathetic to your needs as they're gaming focused rather than a generic ISP.
It's also possible that it's a peering issue with the gaming server provider although ISP's typically opt for the cost effective solution when peering with a given provider.

Edit - Beaten but what @paradigm said.
 
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I knew Vodafone did routing to other servers but Plusnet should be close to best ping since it's just BT backhaul.

I talked to someone months ago who went through every ISP on a month by month basis to get latency figures. They are all within 2-3 ms of each other but TalkTalk is the fastest since they don't have PPPoE. That saves them about 1-2ms over rivals. If you have 7ms now you will be about 5ms on TalkTalk.
 
GregI said:
I knew Vodafone did routing to other servers but Plusnet should be close to best ping since it's just BT backhaul.

I talked to someone months ago who went through every ISP on a month by month basis to get latency figures. They are all within 2-3 ms of each other but TalkTalk is the fastest since they don't have PPPoE. That saves them about 1-2ms over rivals. If you have 7ms now you will be about 5ms on TalkTalk.
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That doesn’t make any sense. PPPeE is just an authentication mechanism, once the connection is made it shouldn’t make any difference to data in transit. It might cost more CPU cycles due to its single core nature on most platforms but that shouldn’t increase latency by any measurable margin.
 
No human is able to differentiate ping under 30-40ms, once you go under that - it's indistinguishable from LAN, the input delay on peripherals and monitor is around 15ms....
 
GregI said:
russ9898 said:
I think its safe to say that responses so far are overwhelmingly in agreement that the op has unreasonable expectations from his isp's routing.

I cant believe I'm reading that someone would perceive a 7ms ping as unacceptable.
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not about the ping but the routing, and its not unreasonable, read what i am saying your not bringing nothing of value to the thread!
 
Solz said:
not about the ping but the routing, and its not unreasonable, read what i am saying your not bringing nothing of value to the thread!
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What relevance does the routing have when you have a latency time of 7ms? I've read what you're saying and your complaint over the routing is just ridiculous when you're latency is already so low. What do you hope to achieve by the routing being changed and reducing your latency to 6ms? (at best, if you're lucky)
 
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