Issue with random pc crashes

HickeyJ

HickeyJ

HickeyJ

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Joined
19 Oct 2015
Posts
11
Hi all,
I recently built my first gaming PC from scratch but have been experiencing some random crashes where the screen will freeze on whatever it is showing at the time of the crash and any sound playing at the time will loop with a kind of buzzing noise.
It doesn't seem to happen at any particular time - sometimes after an hour or so, sometimes after 4/5 hours.
No idea what could be causing this, could anyone help?

My specs are as follows:
Case - Fractal design R4
CPU - I5 6600K Quad Core 3.5ghz
CPU Cooler - Cooler Master Hyper 212 Evo
Motherboard - Gigabyte GA Z170-HD3P ATX LGA1151
RAM - 2x Corsair Vengeance LPX 8GB DDR4-2400
Memory - Samsung 850 EVO series 500gb SSD
GPU - EVGA GeForce 980 GTX 4gb Superclocked ACX2.0
PSU - EVGA Supernova GS 550W Gold
Wireless - TP-Link WDN-4800
Optical drive - Samsung SH-224FB/BEBE
OS - Win 10

I'm using a 48" Samsung smart TV with gaming mode turned on as a monitor.

All drivers are definitely up to date.
Motherboard bios has been updated to version 3 (most recent available) and I am using optimised default settings within bios.
Idle temperature of CPU is just above 30 degrees when checked with Hardware monitor, likewise with the GPU.
 
Do you get a "Page fault in non paged error" light blue screen, windows has crashed when the noise loops? And do you have Speccy installed? Speccy bundles a bad program, I forget the name but remove it if you have it.

Double check your HDD/SSD cables and reseat them if need be.
 
Last edited:
No the skreen just freezes and stays showing whatever I was last doing and I have to hard restart to get it back on
I haven't got speccy
I've only got an SSD, no HDD but I have unplugged/plugged the wires back into that and checked that they were in properly but it still crashes:mad:
 
Looking through that forum - some people are seeing the same problems as me and I didn't actually use 8.1 for long before upgrading to 10 so not sure if it was freezing before I had 10.
I'll downgrade to 8.1 and see how that works, will post what happens.
 
Yeah, Windows 10 sounds a bit dodgy :( And they force you to upgrade. Not good.

As always with new Microsoft OS release, it's best to wait a while before jumping the bandwagon. But we got little choice for that one.
 
happens every so often to me too on win7, tends to be after a long gaming session, wondering if my mobo VRM is getting too hot

reduced cpu oc, updated drivers/bios, ran /scannow etc but still persists
 
Yeah my problem seems to occur after a long session on World of Warcraft specifically
My original thoughts were maybe a mobo or gpu overheating problem but I've ran hardware monitor in the background while playing up until a crash and the gpu didn't seem to go above 70 degrees C, could be a mobo problem I guess
Will try memtest and a fresh windows install tomorrow and feedback
 
If we are specifically mentioning World of Warcraft, I have seen "Run out of Ram" issues with add on's, of the mods have memory leaks (Or just no limit to max logs they can generate)
would have a freeze after a raid session of approx3 hours.

Did a raid with minimal add on's for two raids running, issue went away.

Not saying its your issue but might be worth investigating?
 
I don't think it's the memory, I've never had any sort of warning or error message for it but as I say I'll try running memtest from a usb later.
 
Yeah I had a look at the admin area on event viewer and nothing of note really came up, it recognised that there had been a crash but didn't seem to point me towards what might be causing it
 
HickeyJ said:
I don't think it's the memory, I've never had any sort of warning or error message for it but as I say I'll try running memtest from a usb later.
Click to expand...

I don't mean a windows "Out of memory" error, I mean within World of Warcraft, there is only a finite amount of space reserved for add on's as their logs/ memory leaks increased over time I found it sometimes caused issues.

Anyway might be worth a afternoon test :)
 
You are gonna have to see if there are any dump files and events that might give a clue as to why.

olivier renault said:
Yeah, Windows 10 sounds a bit dodgy :( And they force you to upgrade. Not good.

As always with new Microsoft OS release, it's best to wait a while before jumping the bandwagon. But we got little choice for that one.
Click to expand...

Please give it a rest.
 
HickeyJ said:
Yeah I had a look at the admin area on event viewer and nothing of note really came up, it recognized that there had been a crash but didn't seem to point me towards what might be causing it
Click to expand...

You wanna search through the thing and see if there were any warnings or criticals right around the time it crashed, if you haven't already. there's so much to go through though, so I would, as Wazza suggested, grab whocrashed and give it a looksie.
 
Was playing for a few hours last night with no addons enabled, turned them on and crashed about an hour later, checked whocrashed but there were no crash dump files found.
Will try leaving addons off for an entite night next.
 
Ahh so its a add on memory leak/conflict, this makes far more sense.

If possible try to set any mods to lower maximum limits Example Recount I set to a max of 4 battles so it doesn't swallow tons of ram with logs.

I hope you manage to work out what culprit it is :)
 
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