It seems quite sad...

[billyboyd]

The cost of the cards these days, you have just got to safeguard yourself so I always check the warranty and RMA procedure of each manufacturer when buying.

Nothing worse than getting the run around when trying to chase it up e.t.c should anything go wrong.

 

[Duff-Man]

I've had quite a few cards fail on me - all of them while running in SLI:


7800GTX - one of two cards in SLI failed on me about 6 months after I bought it (it was second hand from MM though so no recourse to RMA - Gigabyte).

8800GTX - one of two cards in SLI failed about 12 months into its life (did not RMA as the card was worth very little by then - Asus).

GTX480 - one of two cards in SLI failed about 20 months into its life (again, did not RMA, as shipping costs would exceed card value - MSI).

 

[Gripen90]

119

119!!!!!

What do you do with them, eat 'em?

Hehe not quite. But I always have 2 PC's running (sometimes 3), and I like to try out new graphics cards. Back in the PCI, AGP and early PCI-E days it was much more fun though, because there were so many different brands to try, 3Dfx, nVidia, ATi, S3, XGI, Kyro, Matrox, SiS....today it's a bit "boring" just nVidia & AMD.
Since 2006 I permanently run SLi so that means more cards too

in 2011 I ran 3-way-SLi, 2-Way-SLi and single card in 3 different PC's. That's 6 GFX in one year... and all were upgraded again within 11months so that became 12 GFX in total in one year

 

[arc@css]

You, sir, deserve VIP status from AMD and Nvidia.

I remember people taking the mickey out of me when I first started pc gaming. I think I went through something like several cards in a few months or so. Between you and me, I think they were jealous.

 

[pob9]

never had a card go pop........when i do i want a replacement sharpish im a gamer ffs
had fan noise on start up on my 560ti was gonna rma but then cba

 

[MANFACE]

Only had one card go on me.

BFG 7800GTX.

It went poo on me like 3 years after I had it. BFG had a lifetime warranty. BFG sent me an equivalent card at the time, brand new.


I think that's why they went bust.

 

[Sin_Chase]

It is a factor for me, but not a primary concern.

This.

It's a consideration, and all things being equal and prices similar I'll choose the card with the better Warrant/RMA process. Anything else is sheer foolishness.

Warranty/RMA would never tip the scales over more important factors however.

 

[spixelspixel]

I will get jumped on for this but I do notice a lot of the AMD cards need returning but that could just be coincidence.

Gigabyte Windforce 7950
Qty sold - 2,790
Return rate - 5%

Gigabyte Windforce GTX 670
Qty sold - 2,430
Return rate - 3%



Asus DirectCU II 7870
Qty sold - 1,690
Return rate - 3%

Asus DirectCU II GTX 660
Qty sold - 1,680
Return rate - 1%

 

[Gripen90]

Well I can now to post #38 officially add a 6th RMA - EVGA GeForce GTX 660 FTW 2GB - Dead on arrival (DOA). Yes this card should replace the other DOA card. Whatta you know this card is DOA too -tried it it 3 different Pc's totally dead ! wow great quality EVGA... freakin' asking for a MSI card now. Not going EVGA anytime soon.

 

[Gregster]

Gigabyte Windforce 7950
Qty sold - 2,790
Return rate - 5%

Gigabyte Windforce GTX 670
Qty sold - 2,430
Return rate - 3%



Asus DirectCU II 7870
Qty sold - 1,690
Return rate - 3%

Asus DirectCU II GTX 660
Qty sold - 1,680
Return rate - 1%

It was just an observation and I guess it is because a lot of owners are AMD here over Nvidia... If it was the other way round, Nvidia would probably have the higher RMA cards.

 

[Nuclear Fusion]

Brands with a good RMA process just gives peace of mind and you'll be glad of it if it ever comes to the point where an RMA is needed. Just like getting a good insurance policy, chances are you won't need to claim on your home insurance, but it gives you peace of mind in case you ever need to use it.

 

[Dervious]

The only problem(s) I`ve had with any graphics card is with my previous GTX460. Rather going "pop", or anything exciting like that, it was very fussy about which motherboard it liked to play wth, mainly choosing not to play with the motherboards I owned (2 of them). It went back to Gigabyte twice, first time it was swapped, second time it was repaired. I recently tried to sell it, but it failed to work in yet another motherboard.

Now I have an HD7950 (also Gigabyte). This card works perfectly, but it's nice to know that Gigabyte would deal with it fairly quickly, should the need arise. Hopefully the switch back to AMD will mean no more RMAs.