I tried what you suggested and still didn't have any luck, anyway an update on the situation I actually got an email from a customer support supervisor who went into more detail. They revealed the IP country which was France and that it doesn't match my current IP but they said they cannot use that as proof that I didn't cheat as I could be using a VPN or a spoofer or allowed someone to use my account. They apologised to me about how the previous person was dealing with the situation and apologised again as they cannot risk freeing my account for the safety of there other gamers. Now this I can accept what I couldn't was being stone walled with no explanation of why they wouldn't investigate this and why they just wouldn't listen to my pleas. To sum it up this account was used for scripting and that's the only proof they need but to get that account back is impossible as they cannot prove who used it. The most concerning thing was over the weekend, I suffered numerous hackings but from somewhere in Russia, my Kinguin account got hacked and they changed my email address to a .RU address and tried to buy 50 euros of steam credit, paypal password change request, my WoT account was hacked and I know this because one of my friends called me on steam asking if I wanted to tag in with his friends and apparently I was online (i was on bf1 at the time), there support was swift and helpful and i also had a password reset request for Guild Wars 2... All different passwords and only thing that linked them was the same email address which is Hotmail so I had quickly changed that emails password now but I'm so worried if something else is going to happen... but thanks to all this losing my LoL account doesn't seem as bad! losing my paypal would have been so much worse! I'd still just like to point out i have played games with many people on these forums, WoT, Diablo3, Bf3, Cod4, Torchlight 2 + more and never ever cheated, don't even know how to hack i got lost trying to use cheat engine for port royale 2 many many years ago and that's how far i ever got! I'm a shy guy who suffers with anxiety and depression and i may not react to some situations the same as a normal person would as i barely leave the house and my only social interaction is through this forum and gaming, so if you think i seemed "odd" maybe its because i am.... Anyway sorry if i showed anyone any attitude, i did not mean anything by it, especially to you Musty i could have taken your concerns better than i did. Anyway i consider this matter closed and i just hope it doesn't happen to any of you, so frustrating!