Hi, hope someone can help.
My computer is about three yers old and running Windows Vista on a Maxtor 6V2000E. It has been working fine and I have not recently changed anything or uploaded any new software.
It was working fine all day yesterday then in the afternoon it crashed for no apparent reason and I was not even using it at the time. It rebooted itself and I got the message "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER". I tried rebooting a couple of times and the message went away but the computer then hung at a black screen.
I then booted from the Vista CD and tried the repair option. The programme could not find my operating system, on C:drive, and asked to load drivers. I do not know where they are although I was able to view the D: and E: drives/partitions and all of the folders in them so I do not think my hard disk has died. When I selected the C: drive the programme greyed out and obviously could not see or access the drive/partition. I then tried reinstalling Vista, but got the message that the reinstallation needs to be done from within Windows! I have the upgrade version.
I then went on to the Maxtor site, on laptop, and made a Seatools diagnostic floppy disk. I booted from that and the short test seemed to run OK but when I selected the long test I got the message that the "disk was not responding to commands" and to check the cable and connections. I did that and it made no difference.
Not sure what to do next and whether or not my hard disk has gone, or if it is just the C: partition with the operating system on it that has become corrupted.
Any help would be greatly appreciated.
Axel
My computer is about three yers old and running Windows Vista on a Maxtor 6V2000E. It has been working fine and I have not recently changed anything or uploaded any new software.
It was working fine all day yesterday then in the afternoon it crashed for no apparent reason and I was not even using it at the time. It rebooted itself and I got the message "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER". I tried rebooting a couple of times and the message went away but the computer then hung at a black screen.
I then booted from the Vista CD and tried the repair option. The programme could not find my operating system, on C:drive, and asked to load drivers. I do not know where they are although I was able to view the D: and E: drives/partitions and all of the folders in them so I do not think my hard disk has died. When I selected the C: drive the programme greyed out and obviously could not see or access the drive/partition. I then tried reinstalling Vista, but got the message that the reinstallation needs to be done from within Windows! I have the upgrade version.
I then went on to the Maxtor site, on laptop, and made a Seatools diagnostic floppy disk. I booted from that and the short test seemed to run OK but when I selected the long test I got the message that the "disk was not responding to commands" and to check the cable and connections. I did that and it made no difference.
Not sure what to do next and whether or not my hard disk has gone, or if it is just the C: partition with the operating system on it that has become corrupted.
Any help would be greatly appreciated.
Axel