M32U Dead Pixel

DeliciousStorage said:
It may not be the reason you wanted to return it, but it cannot be spurious if it's a legitimate defect which backlight bleed is.
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As it's present in "almost all LCD screens" it's a characteristic of the product. It's spurious to return it for that reason if you wouldn't have done so for that issue alone which you implied in reply #17.
 
Surveyor said:
As it's present in "almost all LCD screens" it's a characteristic of the product. It's spurious to return it for that reason if you wouldn't have done so for that issue alone which you implied in reply #17.
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I disagree, the claim of backlight bleed would be legitimate, the fact that most monitors are sold as defective for cost reasons doesn't invalidate that. In any case it doesn't matter if the retailer considers it spurious or not, unless they have a backlight bleed allowance policy in the terms and conditions and a defined method of measuring it, then legally you would be entitled to a full refund.
 
DeliciousStorage said:
I disagree, the claim of backlight bleed would be legitimate, the fact that most monitors are sold as defective for cost reasons doesn't invalidate that. In any case it doesn't matter if the retailer considers it spurious or not, unless they have a backlight bleed allowance policy in the terms and conditions and a defined method of measuring it, then legally you would be entitled to a full refund.
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I disagree. Is a TN panel faulty because its viewing angles are poor? Is an IPS panel faulty because of the "glow" effect? No, they're characteristics of the technology.
 
Surveyor said:
Sure, poor QC on almost all LCD screens:
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That's correct. I have no statistics but if I had to guess I'd say about 80% of IPS screens have visible backlight bleed, some being worse than others. The reason why is because not enough people complain or know it is a fault, so it is more profitable to sell defective/faulty units than implement better quality control and manufacturing processes.

TN viewing angles and IPS glow are characteristics of the technology since it will be present on all panels of the same model.
 
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DeliciousStorage said:
That's correct. I have no statistics but if I had to guess I'd say about 80% of IPS screens have visible backlight bleed, some being worse than others. The reason why is because not enough people complain or know it is a fault, so it is more profitable to sell defective/faulty units than implement better quality control and manufacturing processes.

TN viewing angles and IPS glow are characteristics of the technology since it will be present on all panels of the same model.
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You seem to have moved on from LCD to IPS :confused:

I'm guessing if you'd bought a three-wheeler you'd say it was faulty because it was missing a wheel.

Anyway, we'll have to agree to disagree so good night and enjoy your perfect monitor.
 
Surveyor said:
You seem to have moved on from LCD to IPS :confused:
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Is there a point here? IPS is one type of LCD panel, it seemed more relevant since the monitor in question for this thread (M32U) is an IPS panel. Generally backlight bleed seems to be more common with IPS.

Surveyor said:
I'm guessing if you'd bought a three-wheeler you'd say it was faulty because it was missing a wheel.

Anyway, we'll have to agree to disagree so good night and enjoy your perfect monitor.
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:cry:
I'm guessing if you bought a bent ruler you'd give it a 5 star review.
 
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