M4 SSD dead?

NexusK

NexusK

NexusK

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I've already contacted Crucial and the drive is still under the 3 year warranty so can RMA it for a replacement, but before i do i just want to check if there's anything more i can try.

Here's what happened:

PC crashed while playing a game, garbled screen full of small different coloured horizontal thin rectangles. Had to hard reboot, after reboot windows would not load on the drive and the BIOS wasn't recognizing it.

I've tried the power cycle fix on the Crucial site which didn't work, i updated the firmware which surprisingly went through fine and tried different SATA cables. All to no avail.

The BIOS still doesn't recognise but it turns out that's only when in AHCI mode, the mode it was running in fine up until this happened. It does however appear if i set the BIOS to IDE mode for some reason, obviously doesn't boot from it though.

I'm sitting in windows right now using a spare HDD (installed as IDE, accidentally as forgot to change BIOS setting after testing) and have the SSD showing up in Disk Management but as not initialized. I've tried initializing it but it says "The request could not be performed because of an I/O device error". It also shows up in Device Manager and say it is working fine :rolleyes:.

So, before i send this off for RMA is there anything else I should try?
 
hmm, so not the 5000 hour nonsence and you sure youve tried the power cycling thing?

it happened to me and it took a couple goes before mine came back to life so may be worth trying again or twice
 
It's been running non stop for 2 years so likely well past 5000 hours. I tried the power cycle thing a few times but it made no difference.
 
Just had the email saying the replacement has shipped. Bit miffed that they're sending me an m500 though, it's both slight smaller and much slower for writes. I'd hoped they would have replaced it with an M550.
 
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