MAC address filtering on Virgin?

[Jonny69]

Does anyone know if Virgin use MAC filtering so you can't use 3rd party routers?

The reason I ask is someone here at work had trouble trying to use his own router with some ISP mind and couldn't connect because they had a MAC address filter so only their own kit would connect. I'm having trouble getting my 3Com router to connect to Virgin even though all the lights say it should be ready to go so wondered if it might be connected.

 

[Andre]

Assuming Virgin Cable:
Nope - you can quite happily change the equipment connected to their modem (but you must use their modem)
Just make sure you power-cycle the modem when changing the equipment connected to it

The other possibility is to clone the mac address of the original router onto the alternate router

 

[Jonny69]

No it's Virgin over a BT line so I have a USB modem on its way but I want to use my router.

Can I clone the MAC address of a USB modem? I've only seen a setting to clone the computer's MAC on my router.

 

[Andre]

Sorry - been cable since it was first available (7years iirc.) so I don't really know a thing about ADSL

Try cloning the mac address of your computer, as that is what the other end of the line will be using

 

[Jonny69]

The answer was "no" they don't, I was just being too keen to connect as the lights said it was all working but my username and password wasn't ready until today.

 

[tolien]

No, there's no MAC address filtering on ADSL.

VM could have been more proactive in getting your username/password going though...

 

[Jonny69]

To be fair the line was activated and working the next working day after I ordered, I just assumed because the lights were all lit the password etc would work too