Major problems with my new build

[nicktay2605]

Hi guys, just bought a new system that contains an ATi Radeon HIS 3870x2, and it is being powered by a Thermaltake Toughpower 850W PSU. I have installed the graphics card, connected it to the PCI-Express connector coming from the PSU, and connected it up via DVI to a Dell 2008WFP. However, when I turn on the computer, everything appears to be running fine but I get no display picture at all. This is a totally new build so I haven't installed an OS even. All three red lights on the ATi graphics card are on, is this normal?

Any advice you could give me on this would be great because I am pulling my hair out trying to sort it.

Thanks.

 

[gt_junkie]

Have you connected both the PCI-E connectors to the card? Should be a 6pin and an 8pin.

Hopefully that's the reason.

gt

 

[nicktay2605]

Yup connected both of them, though both of them are going to the PSU, do I need to connect one of them to the motherboard? The fan is spinning on the graphics card but I just can't get a display.

 

[gt_junkie]

Normally the primary display out on the graphics card is the one closest to the motherboard so check that you're plugged in there.

Next check your motherboard plugs. 4 or 8 pin 12v connector located next to the CPU socket and the 20 or 24 pin main power connector.

Past that the board should at least post and display.

gt

 

[nicktay2605]

Thanks for your help gt_junkie, had made the stupid mistake of not plugging the 8-pin power connector into the motherboard. Computer is up and running now, going off to install everything now!

Thanks for helping.

 

[gt_junkie]

No probs matey!

Easy one to miss. Good luck with the install!

gt