Make your own Aurora.
- Thread starter kindai
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Soldato
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I'll presume you haven't got a clue what constructive criticism is and hope you can afford to lose a notable percentage of your customer base.Ill presume you haven't got a clue what Zeta potential is and hope you can afford to replace your pump.
Actually, it is your problem, in a way...
By all means, point out the errors in the efforts of what is essentially a thread undermining your product. I have NO issue with that!!
But the better approach would have been to do so in a polite fashion. However correct or justified you may be/think/feel in responding, taking the moral high ground works *infinitely* better than kicking off on someone, as the latter just makes you look like a ranty hotheaded *****... believe me, I speak from much experience of being such a ***** and it does nothing but lose you respect!
Associate
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I am no Mayhems fan boy or anything but what i have seen on these forums, mayhems customer service is second to none, no other rep helps out its customers like mick does.
As for the comments in this thread i think it has been taken all out of context and some people are just joining the slap mayhems campain just for the sake of it. which is not helping anyone here.
Just my opinion
Soldato
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As above, I don't think this should now be turned into a "let's bash Mayhems" thread. Everyone can make their own opinion and you can't really take what one person said against the whole company. I love their fluid, used it a few times and not a single problem.
Although he could have handled it in a better way, I do agree.
Although he could have handled it in a better way, I do agree.
Soldato
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People *will* do exactly that, though... human nature and part of the job in being a rep. How you act does reflect on your company. I hate going out in my work kit and especially driving a liveried work van, partly because I'm still a crap inexperienced driver and partly because most of our customers hate us anyway (utilities company, sorry!).
I expect most of us won't even remember this thread in a month and will carry on buying Mayhems products because we want them, so we're not exactly bashing them... just remarking on the responses above, hopefully in a constructive fashion.
Caporegime
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It's a shame that the communities response to a company rep being rude to a customer has all been deleted 
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I'm a little confused that people are surprised a product developer isn't telling you how to manufacture his product for a fraction of the price.
He would be out of business within months if he divulged his knowledge and research here. Surely you understand that?
He would be out of business within months if he divulged his knowledge and research here. Surely you understand that?
Give away his secrets? No, don't expect that. Reply with asinine comments? Don't expect that either.
As someone else pointed out, a reply of "we tried this but it wont work because XYZ" would have been infinitely better.
Instead I am now more determined than ever to find out exactly what makes aurora, and have ordered a bottle of official booster to analyze what its composition is.
Soldato
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I'm a little confused as to why you think that's what's happening here.
Soldato
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Wow the amount of deleted comments in this thread is quite embarasing.
Whilst i can understand if they are being hateful or offensive but if it's for people pointing out the lack of reasoning behind the scare tactics then it just makes it a whole lot worse.
It would ideally be a bit more customer friendly to try and give a none trade secret answer instead of being quite insulting towards people who may have been considering your products. As a previous mayhems customer i really never expected the comments you have provided.
Whilst i can understand if they are being hateful or offensive but if it's for people pointing out the lack of reasoning behind the scare tactics then it just makes it a whole lot worse.
It would ideally be a bit more customer friendly to try and give a none trade secret answer instead of being quite insulting towards people who may have been considering your products. As a previous mayhems customer i really never expected the comments you have provided.
Quite a few people have shown how to make this over the years, it's no magic years of research product, nor a secret 
there are a few ways to get the effect.. Mainly all used in Makeup, yes those sparkly girls are really Aurora on a night out
Try crushed powdered pearl, https://www.youtube.com/watch?v=gbgGCdjULRA
Personally I would not use any of those type of coolents, but it's down to your own choices.
there are a few ways to get the effect.. Mainly all used in Makeup, yes those sparkly girls are really Aurora on a night out Try crushed powdered pearl, https://www.youtube.com/watch?v=gbgGCdjULRA
Personally I would not use any of those type of coolents, but it's down to your own choices.
There are a number of issues here. The first and most glaringly obvious problem is DIYing fluids from a YouTube video and putting £100s of hardware at risk in your loop.
The point is Mayhems is a company whose sole purpose is to research and develop coolants. At least when you use their product you know it's got some kind of backing and work in it. If you use Aurora fluid and it catastrophically screws my system up youn will have some claim from them.
If you screw your own loop up using some product you threw in, well - That's your risk to take.
Sure, Aurora fluids could just be exactly the same as the supposed DIY method. But is that a risk you are willing to take?
The point is Mayhems is a company whose sole purpose is to research and develop coolants. At least when you use their product you know it's got some kind of backing and work in it. If you use Aurora fluid and it catastrophically screws my system up youn will have some claim from them.
If you screw your own loop up using some product you threw in, well - That's your risk to take.
Sure, Aurora fluids could just be exactly the same as the supposed DIY method. But is that a risk you are willing to take?
How naive.
If aurora goes wrong and clumps or otherwise screws your system, the only claim you'll be able to make is to Mayhems middle finger as they'll soon be quick to point out for short term use only or in extremely simple loops etc etc.
Mayhems clearly point out the use cases for Aurora. They also test it to a certain degree on certain hardware. You know what you are getting.
What do you know about throwing some off the shelf additive to coolant in a DIY scenario...absolutely nothing.
I know that in 6 months of use, my blocks arnt blocked and my pumps are running fine despite having one of the most complex loops in any pc out there, running my pumps on next to the lowest setting possible, despite mayhems own site saying D5's need to be run on 4 or 5 setting.
But not the issue of the tone of the comments?
I also have none seen any Mayhem post that states "If our fluid causes an issue we will cover all your costs"
I do get the whole "Years of research" bit thou yes.
I just don't see why Mayhems would feel inclined to give you information on this subject.
Regardless of tone he uses the whole idea is stupid.
Its understandable that OCUK ban the discussion of competitors because they don't want to be undercut. Mayhems not telling you how to make a safe product similar to theirs is more or less the same.
Regardless of tone he uses the whole idea is stupid.
Its understandable that OCUK ban the discussion of competitors because they don't want to be undercut. Mayhems not telling you how to make a safe product similar to theirs is more or less the same.
Caporegime
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The whole thread had nothing to do with Mayhems disclosing anything.
The OP suggested a way to make aurora like effects on the cheap, Mayhems waded in unasked throwing his toys out the pram, lots of people called him out on it and had their posts deleted (dubiously).
The OP suggested a way to make aurora like effects on the cheap, Mayhems waded in unasked throwing his toys out the pram, lots of people called him out on it and had their posts deleted (dubiously).
Associate
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People got there posts deleted becuase they was openly attacking mayhjems. and rightly so. if people want to make nasty comments delete there accounts, these forums are all about helping each other, not acting like 5 year olds and starting flame wars, and most of the comments people only made to jump on the band wagon.
Just my opinion
Just my opinion