Make your own Aurora.

might want to try this instead

http://www.horiba.com/scientific/pr...n/particle-size-analysis/details/sz-100-7245/

with this

http://www.horiba.com/scientific/pr...ace-area-analysis/details/sa-9600-series-938/

This is just two of the products we own to do the work we do ;) beats any microscope (apart from the electron we get to use now and then).

We also use these guys http://www.edwards-analytical.com/ we also work with CPI and have been for quite a while http://www.uk-cpi.com/case-studies/...d-formulations-for-computer-processing-units/

Might help you understand a little bit more about our company and why water cooling computers is just a small part of what we do now. :) and how were advancing further than most know. All fun stuff tbh.

@kindai btw that looks like some of older gear that, ill need to pull out some of our records and pics of the close up. Do you have a batch number on the bottle. Ill be able to match it up to our records.
 
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Which is exactly why I buy mayhems. If anything goes wrong they are more than willing to help.

Might get called a **** along the way but I don't care.
 
I am only buying Mayhems here. had done for 3 years, never had an issue. Plus being UK based makes things easier to sort out and things tested if the problem arises.
 
New web support ticket system going live in a few days time.

http://support.mayhems.net/

http://support.mayhems.net/kb/index.php will be the FAQ section we are working on right now.

What has been removed is any support from me (mick), all telephone support (e.g got called 3:30 this morning from AUS asking for help and took about 1 hour to go though it all). You'll have a support team who will work Normal UK hours Monday till Friday and it will all be done via support tickets instead. My direct email will be dead in 2 days time.

We are also going to create support packs that contain mini blitz cleaning system with self address envelopes and empty sample bottles, So customers send back fluids to us to analyse for clarity of information. If we find a issues we will publish the data even it its our fault. We are aiming for a 12 to 24 hour window to get support packs out of the door with a 1 to 7 day arrival time world wide.

All sponsorship will also go though the new support system as well as all competition requests and free bee's.

That is all from me "mick" now any more interaction will be done via our support staff.

Good bye and happy new year to every one and all our customers.

See you on the other side :)
 
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Mayhems said:
lol im defo not in a huff in fact we laughing our ass off and i have no need to explain trade secrets or why its a bad idea, ill let you find out on your own and at cost to your equipment.

Sorry but if you think its offensive then lets be honest that's your problem not ours (any one who know me knows i'm direct with answers). I've just given you a warning from that point on its up to you guys what you do and good luck.
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You have a great way of dealing with customers/ potential customers pal. :rolleyes:
 
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I think it's a good move that he's stopped interacting with customers. Look like the Jayz2cents situation was the wake up call needed.

This should help all involved.
 
.:SAmSuNG:. said:
I think it's a good move that he's stopped interacting with customers. Look like the Jayz2cents situation was the wake up call needed.

This should help all involved.
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Viewing from another angle though, Jay's vlogs were no where neutral to my ears.

There are multiple times that he made quite aggressive comment on the product itself while, to be fair, have zero idea what is going on in his loop at that point of time.

As a reviewer I don't really think that is a appropriate behaviour as well.
 
Glanza said:
Did you only read this and jump on the hate bandwagon rather then the full thread where Mayhems offered to let the guy go to the office?
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I read it all. Not jumping on any hate - the guy is a rep of a company. To speak to a customer like that was unprofessional and simply uncalled for, and will certainly make me think twice about using Mayhems in future!
 
deFiniLoGy said:
Viewing from another angle though, Jay's vlogs were no where neutral to my ears.

There are multiple times that he made quite aggressive comment on the product itself while, to be fair, have zero idea what is going on in his loop at that point of time.

As a reviewer I don't really think that is a appropriate behaviour as well.
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I just find it amusing how he did that video and yet he's still using Mayhems in his 'new' loop right now :rolleyes:
 
Glanza said:
I just find it amusing how he did that video and yet he's still using Mayhems in his 'new' loop right now :rolleyes:
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He made the video AFTER the build due to the problems he was having with the fluid and subsequent backlash from Mayhems on twitter. He didn't make the video, then go out a buy a load of Mayhems products.
 
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