MASSIVE MASSIVE PROBLEM!

manymatt

manymatt

manymatt

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Joined
25 Nov 2007
Posts
28
Basically, I've not long bought myself an 8800GTS (G92) for my new build, was aiming for a quiet machine so yesterday I finally got round to buying one of those passive, artic cooling Accelero S1 vga coolers together with some akasa thermal tape. It was cheap and had rave reviews, website said it was compatible with my card so i thought I may as well.

Anyways, I installed the cooler, and started to monitor my temps, not a drastic improvment but it was quiet and it seemed fine, sat there for a little while and temps didnt increase much, so i assumed everything was fine, went downstairs and watched a movie (leaving my computer on)...

After about 1.5-2 hours i come back to find my computer dead... seriously screwed up, no signal from gfx card at all, and the cooler scooooorching hot. I restart the machine, it displays the bios but wen it gets to the desktop... nothing, just some weird green artifacts flicker around the screen a bit and then it goes black.

It does however start in Safe Mode, started nvmonitor to see how hot it actually was, but wen i tried it lists my core temp but it doesnt even register a temp for the gfx card.

HELP! PLEASE! i spent a lot of money on that card and I dont exactly have the cash to replace it atm. I'm not technically inert lol, and as far as i can see there is nothing wrong with the way i installed the cooler.

Any ideas what so ever would be greatly appreciated, i really am in the dark here, i've got no idea why this has happened.

only thing i could do is turn it off and let it cool down. on another computer now.

Thanks matt.
 
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I would go back to your retail graphics cooler, I have seen 3rd party coolers cause all sorts of overheating and system crashes.
 
I dont think its gonna work, ive let it cool down and i still get the same problem... what on earth could cause this!! defective product? now im left with what looks like a useless card (unless anybody has any ideas) and i think a broken warrenty by changing the cooler. what am i going to do?!!?

lol im dying a little inside :(
matt.
 
1st thing to do is edit the sweary out of your original post, the mods can ban/suspend you for that, and then we won't be able to help you :)

Secondly, put the original cooler back on, you'd be supprised how many cards suddenly start working agian this way...

If the problem persists, make sure it travels with the card, ie, try the card in another pc.

If the problem persists, contact the people you bought it from, mention nothing of the swapping of coolers, and get it replaced for free...
 
If it worked properly with the stock cooler then I suspect the Artic Cooling Accelero S1 vga Cooler and thermal paste may not have had a good contact with the cards processor when installed thus causing it to overheat. My only advice would be to replace it back to the stock cooler and test card again, hopefully no damage has been done...;) Will keep my fingers crossed for you..
 
Have you tried it in another machine? The fact that it boots into safe mode fine makes me wonder if it's graphics driver!?

With a powerful card like that I would not trust passive cooling, will at least add a quiet fan on there. I have a noisier 8800GT and I can't honestly hear it when it's on auto 29%.
 
yeah thanks, ill bear this in mind and get back to you. edited the swear btw heh, was a bit paniced when i wrote that first post.

i cant see it being the driver, it literally worked twenty mins before i put the cooler on and even for a litte while after i put it on, it must have overheated.

im gnna put the old one back on, test it with my other machine and check its okay, i havent got high hopes to tell you the truth.

i bought it from OCUK.

you think i should take the 7900GTX out of the other machine and try it in my new one, just to check there's no damage to anything else?
matt.
 
well, im on my machine with the 7900GTX installed now and it seems okay, no damage from what i can tell, although i just realised i cant check the old card on my other machine because i dont have an OS for it.

Realisically tho, i cant see it being anything other than a dead graphics card now. What should i do? i mean, i know i violated the warranty of the card, but at the same time the cooler failed to provide adequate cooling even though it said it would... is there any way i can avoid shelling out for a new card??
 
You're too honest..

As suggested I'd try it with the original cooler installed and if it still doesn't work RMA it, there is no seal at the back of the card so they won't be able to find out that you've removed it if you have carefully put the stock cooler back on. It's very likely they will replace it.

My first GT died for no reason and the e-tailer I got it from still refunded me even though I've taken the cooler off twice to apply better thermal material.
 
You're too honest..
Click to expand...

lol, ill take that as a compliment shall i?

ive never sent anything back before... what exactly is RMA?
how do i do it and how long does it take??

i suppose even if i get it replaced, im still down the money it cost to get the cooler in the first place... but then again, better that than a 200 quid card.

thanks for the help btw steve.
 
LOL

RMA is Return Merchandise Authorisation (IIRC)

Basically you need to send an RMA form0 through e-note on OCUK website stating the fault and whether you'd like refund or replacement. They will then send you an e-mail the next day telling you the RMA number (if it's been authorised) and their address to send your card to.

OCUK has very good RMA service they will usually receive the item next day and let you know the result by the end of the day.
 
You've got to be careful now though seeing as you've told everyone about it on here and now you're trying to RMA it. It's not like you got it from somewhere else!

Last place I'd want to speak about something I got from Overclockers and killed, is on Overclockers forums!

RoEy
 
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