metro 2033 mare

[AStaley]

Thanks for posting the error again, must have skipped over it. Unfortunately doesn't look like I can add anything that hasn't already been mentioned. From what I've been able to find most people who have this issue seem to be able to resolve it by re-installing PhysX.

Have you tried running the game with PhysX un-installed, should give you an error about the PhysXloader.dll file being missing. If not, and you still get a crash the error is elsewhere.

The only other way I can see forward that doesn't seem to have been mentioned is to run "msconfig" and disable all start processes and see if the game runs then.

Are you able to run other games without issues, any problems with frame rates or high latency that could indicate an issue elsewhere?

 

[oldestgregg]

Afterburner makes Last light boot up all pixelated for me! It even stops some games from working at all.

 

[Apem]

Jesus steam are getting worse they are trying to wash their hands of my problem now just got this as a reply after 10 days.

Support for this title is provided by the original developer or publisher. Please refer to the following article for more information on contacting the support team for this title:

Title: Metro 2033
Link: http://support.steampowered.com/kb_article.php?ref=2909-RNWM-7154&tpg=1

It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, you click the blue "technical support" link provided in the article to contact the support department for this title.

 

[Apem]

Got no problems with any other games at all. Ive unistalled PhysX but when I try to reinstall it from the metro file it just says I still have a newer version running im at a loss totally. Steam support are totally usless what they got on their end bloody monkeys in fact probably get more help from a monkey.

 

[Z e e b R a a]

Disapointed reading this as it's still in my library unplayed from a previous humble bundle.

 

[AStaley]

Got no problems with any other games at all. Ive unistalled PhysX but when I try to reinstall it from the metro file it just says I still have a newer version running im at a loss totally. Steam support are totally usless what they got on their end bloody monkeys in fact probably get more help from a monkey.

If you've uninstalled it and are getting an error saying you already have a new version installed is it possible you still have remnants or have manually copied the files elsewhere and they are interfering? Do you get an error code, does it read anything like error 2738?

How about uninstalling again, rebooting the PC and then running Driver Fusion again; http://treexy.com/products/driver-fusion

I wonder if Driver Fusion only looks in the location it thinks the files should be on or if it does a sweep of the local disk?

 

[Apem]

Ive used driver sweeper to remove the PhysX files. There is no error code just the info I posted on last page.

 

[Apem]

still no support from bloody steam getting sick of their shoddy service

 

[Apem]

well just heard back and once again no help they told me to contact tech support @ deepsilver.com anyone know who they are?

 

[AStaley]

DeepSilver took over publishing Metro 2033 since THQ went bankrupt.

 

[Apem]

went to their site the only mention last light nothing about 2033

 

[Apem]

I am really at a loss on what to do as I pointed out to Steam I can not play the game at all, none of the fixes work and I bought the game from them so trying to palm me off to another company isn't going to fly.

 

[arc@css]

went to their site the only mention last light nothing about 2033

Have you tried contacting Deepsilver?

I actually tried emailing 4A games the other day (pretending to have the same problem), but for some reason I couldn't even get the message sent. :/

 

[Apem]

never heard back from 4A

 

[Apem]

O and yes emailed deepsilver waiting to hear back (fingers crossed)

 

[FoxEye]

Got no problems with any other games at all. Ive unistalled PhysX but when I try to reinstall it from the metro file it just says I still have a newer version running im at a loss totally. Steam support are totally usless what they got on their end bloody monkeys in fact probably get more help from a monkey.

Steam are a content delivery service, not the developer of the game. Since it works for the vast majority of people, they will justifiably take the stand that it's not their client which is causing the problem.

I know that's not what you want to hear, but the problem really isn't of Valve's making. If you can't solve the problem any other way, you could consider a fresh reinstall of Windows.

Otherwise you'd probably need some serious debugging tools to get to the bottom of it. And it would probably be quicker to reinstall Windows than to find the exact cause of the problem, given that you've already had advice and it hasn't worked for you.

 

[kh85]

i got the game in steam sale today. right on the start where you climb the ladder it crashed to a black screen, i did wonder if it's cause i selected directx 11 in the menu options..?

 

[Apem]

i got the game in steam sale today. right on the start where you climb the ladder it crashed to a black screen, i did wonder if it's cause i selected directx 11 in the menu options..?

couldn't tell you m8 mine will not even launch

 

[Apem]

Wow deepsilver are on the ball already heard back from them and moving forward me thinks steam needs some cs lessons from them.

 

[kh85]

couldn't tell you m8 mine will not even launch

ah must be annoying. i ran mine again today, and selected DX9 , i doubt it was the problem but it didn't crash this time.. Probably just lucky.

hope u get it working