mouse lag + choppy audio + choppy graphics

I have followed your steps re: what drivers to uninstall.

I restarted the pc and checked the driver list again, they reappeared like this:

postimg.cc

dm removing realtek, then a restart — Postimages

postimg.cc postimg.cc

I juts run latencymon again for 5 mins looks like this now, better right?

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:05:52 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-VOGFRTU
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: X399 AORUS XTREME, Gigabyte Technology Co., Ltd.
BIOS: F4
CPU: AuthenticAMD AMD Ryzen Threadripper 1900X 8-Core Processor
Logical processors: 16
Processor groups: 1
Processor group size: 16
RAM: 98198 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 380 MHz
Reported CPU speed (registry): 3793 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 406.80
Average measured interrupt to process latency (µs): 6.012295

Highest measured interrupt to DPC latency (µs): 401.90
Average measured interrupt to DPC latency (µs): 2.922361


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 332.592671
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.021755
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.022291

ISR count (execution time <250 µs): 57198
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 27
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 610.224097
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 527.37 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.011039
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 527.37 , NVIDIA Corporation

Total time spent in DPCs (%) 0.039515

DPC count (execution time <250 µs): 201885
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 137
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: bdservicehost.exe

Total number of hard pagefaults 3525
Hard pagefault count of hardest hit process: 1968
Number of processes hit: 24


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 24.350804
CPU 0 ISR highest execution time (µs): 332.592671
CPU 0 ISR total execution time (s): 1.187539
CPU 0 ISR count: 50820
CPU 0 DPC highest execution time (µs): 610.224097
CPU 0 DPC total execution time (s): 1.930645
CPU 0 DPC count: 176767
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 21.024699
CPU 1 ISR highest execution time (µs): 288.140786
CPU 1 ISR total execution time (s): 0.065105
CPU 1 ISR count: 2939
CPU 1 DPC highest execution time (µs): 461.870815
CPU 1 DPC total execution time (s): 0.099673
CPU 1 DPC count: 4979
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 7.843361
CPU 2 ISR highest execution time (µs): 71.732138
CPU 2 ISR total execution time (s): 0.002159
CPU 2 ISR count: 145
CPU 2 DPC highest execution time (µs): 244.34010
CPU 2 DPC total execution time (s): 0.020370
CPU 2 DPC count: 2584
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 14.606682
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 230.674927
CPU 3 DPC total execution time (s): 0.002286
CPU 3 DPC count: 420
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 10.095396
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 334.235697
CPU 4 DPC total execution time (s): 0.081514
CPU 4 DPC count: 9108
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 14.236693
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 166.757184
CPU 5 DPC total execution time (s): 0.002030
CPU 5 DPC count: 315
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 8.325229
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 231.927234
CPU 6 DPC total execution time (s): 0.008896
CPU 6 DPC count: 1151
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 11.695981
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 172.217242
CPU 7 DPC total execution time (s): 0.002282
CPU 7 DPC count: 334
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 2.794396
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 263.685737
CPU 8 DPC total execution time (s): 0.003923
CPU 8 DPC count: 336
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 2.745673
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 168.630635
CPU 9 DPC total execution time (s): 0.017004
CPU 9 DPC count: 2202
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 2.845162
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 236.605853
CPU 10 DPC total execution time (s): 0.013391
CPU 10 DPC count: 1280
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 2.731053
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 154.765094
CPU 11 DPC total execution time (s): 0.000947
CPU 11 DPC count: 104
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s): 1.907033
CPU 12 ISR highest execution time (µs): 3.215924
CPU 12 ISR total execution time (s): 0.000359
CPU 12 ISR count: 392
CPU 12 DPC highest execution time (µs): 183.297654
CPU 12 DPC total execution time (s): 0.004664
CPU 12 DPC count: 455
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s): 1.887099
CPU 13 ISR highest execution time (µs): 2.454521
CPU 13 ISR total execution time (s): 0.000018
CPU 13 ISR count: 17
CPU 13 DPC highest execution time (µs): 38.400738
CPU 13 DPC total execution time (s): 0.000801
CPU 13 DPC count: 71
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s): 20.469777
CPU 14 ISR highest execution time (µs): 3.245979
CPU 14 ISR total execution time (s): 0.000344
CPU 14 ISR count: 415
CPU 14 DPC highest execution time (µs): 302.377010
CPU 14 DPC total execution time (s): 0.005279
CPU 14 DPC count: 416
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s): 20.951553
CPU 15 ISR highest execution time (µs): 22.491432
CPU 15 ISR total execution time (s): 0.001933
CPU 15 ISR count: 2497
CPU 15 DPC highest execution time (µs): 296.476140
CPU 15 DPC total execution time (s): 0.035336
CPU 15 DPC count: 1500
_________________________________________________________________________________________________________


should I still install that new realtek driver as you mentioned?
 
Out of interest are you installing the AMD SATA driver? From looking at the images of the drivers you posted you seem to have it installed, if this is Windows 10/11 that shouldn't be installed, it should be the standard SATA controller (MS standard driver).
 
Last edited:
Murphy said:
Out of interest are you installing the AMD SATA driver? From looking at the images of the drivers you posted you seem to have it installed, if this is Windows 10/11 that shouldn't be installed, it should be the standard SATA controller (MS standard driver).
Click to expand...
Thanks for this. Reading now.

So if I understand correctly, I should really be uninstalling the 2 x AMD SATA Controller drivers, and keep just the one Standard SATA AHCI Controller one?
 
Yes, although those 2 x AMD SATA Controller drivers should get replaced with Standard SATA AHCI Controllers.

Basically just changing them to use the standard MS driver instead of the AMD one as that's actually meant for Windows 7/8, rolling back the driver should revert to the MS driver.
 
Last edited:
GaryTheSnail said:
Do you STILL get lag in audio, mouse and video?
Click to expand...
Well, at the moment it hasn’t happened. It is intermittent and normally only when I start the machine for the day.

There isn’t anything I know I can do to trigger the lag apart from the above so I just have to wait now I suppose
 
Last edited:
Red Rooster said:
Well, at the moment it hasn’t happened. It is intermittent and normally only when I start the machine for the day.

There isn’t anything I know I can do to trigger the lag apart from the above so I just have to wait now I suppose
Click to expand...

If it doesn't happen then good but if it happens again I wouldn't even waste my time diagnosing this. A fresh full format, with all data backed up and then drivers that are missing add them 1 by 1.
 
...just checked computer again, I thought I would wake it from sleep this time to see if I could trigger the error, and I did, so it is still happening. I just run a latency mon and within seconds got crazy high numbers

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:00:05 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-VOGFRTU
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: X399 AORUS XTREME, Gigabyte Technology Co., Ltd.
BIOS: F4
CPU: AuthenticAMD AMD Ryzen Threadripper 1900X 8-Core Processor
Logical processors: 16
Processor groups: 1
Processor group size: 16
RAM: 98198 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 380 MHz
Reported CPU speed (registry): 3793 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 100826.90
Average measured interrupt to process latency (µs): 494.259843

Highest measured interrupt to DPC latency (µs): 100810.70
Average measured interrupt to DPC latency (µs): 490.783222


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 182.766675
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.003905
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.004238

ISR count (execution time <250 µs): 315
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 100929.122067
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.670811
Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 0.682409

DPC count (execution time <250 µs): 1324
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 1
DPC count (execution time 1000-2000 µs): 0
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 6


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: bdservicehost.exe

Total number of hard pagefaults 2
Hard pagefault count of hardest hit process: 2
Number of processes hit: 1


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 1.630624
CPU 0 ISR highest execution time (µs): 182.766675
CPU 0 ISR total execution time (s): 0.003807
CPU 0 ISR count: 292
CPU 0 DPC highest execution time (µs): 100929.122067
CPU 0 DPC total execution time (s): 0.615158
CPU 0 DPC count: 1291
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.177945
CPU 1 ISR highest execution time (µs): 0.0
CPU 1 ISR total execution time (s): 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 0.0
CPU 1 DPC total execution time (s): 0.0
CPU 1 DPC count: 0
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.049101
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 0.0
CPU 2 DPC total execution time (s): 0.0
CPU 2 DPC count: 0
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.099690
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 0.0
CPU 3 DPC total execution time (s): 0.0
CPU 3 DPC count: 0
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.052639
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 0.0
CPU 4 DPC total execution time (s): 0.0
CPU 4 DPC count: 0
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.105724
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 0.0
CPU 5 DPC total execution time (s): 0.0
CPU 5 DPC count: 0
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.054671
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 0.0
CPU 6 DPC total execution time (s): 0.0
CPU 6 DPC count: 0
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.089235
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 0.0
CPU 7 DPC total execution time (s): 0.0
CPU 7 DPC count: 0
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 0.023309
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 0.0
CPU 8 DPC total execution time (s): 0.0
CPU 8 DPC count: 0
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 0.047459
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 32.008964
CPU 9 DPC total execution time (s): 0.000042
CPU 9 DPC count: 3
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 0.047013
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 112.687582
CPU 10 DPC total execution time (s): 0.000352
CPU 10 DPC count: 32
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 0.047074
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 0.0
CPU 11 DPC total execution time (s): 0.0
CPU 11 DPC count: 0
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s): 0.020580
CPU 12 ISR highest execution time (µs): 0.0
CPU 12 ISR total execution time (s): 0.0
CPU 12 ISR count: 0
CPU 12 DPC highest execution time (µs): 0.0
CPU 12 DPC total execution time (s): 0.0
CPU 12 DPC count: 0
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s): 0.020057
CPU 13 ISR highest execution time (µs): 0.0
CPU 13 ISR total execution time (s): 0.0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 0.0
CPU 13 DPC total execution time (s): 0.0
CPU 13 DPC count: 0
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s): 0.179134
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 0.0
CPU 14 DPC total execution time (s): 0.0
CPU 14 DPC count: 0
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s): 0.182210
CPU 15 ISR highest execution time (µs): 1.001846
CPU 15 ISR total execution time (s): 0.000017
CPU 15 ISR count: 23
CPU 15 DPC highest execution time (µs): 247.355655
CPU 15 DPC total execution time (s): 0.000253
CPU 15 DPC count: 5
_________________________________________________________________________________________________________

I think Ill go down the fresh install of Win10 in this case. Crazy
 
I just completely reinstalled windows, the problem is till there.

I am able to trigger mouse stutter / audio & visual lag by putting the computer to sleep, then waking it up.

Does this point to a hardware problem ie - start by removing graphics cards, repeating and seeing if it can be isolated to them?

Not sure what else to do
 
I have tried with one graphics card, then another, and then on a different GPU slot on the motherboard....same thing so dont think its the cards.
 
Last edited:
I wished I have a look at all your devices in device manager for more details so here is no way to export from device manager to a file. I looked at apps on internet but they all really awful.

Now I figured out after googled and downloaded and installed driveridentifier then ran app and it scanned my device manager and uploaded my scan result contained all my device drivers versions and dates.

Gigabyte Z370 AORUS Gaming 7 Drivers

Get drivers and downloads for your Gigabyte Z370 AORUS Gaming 7. Download and install the latest drivers, firmware and software.
www.driveridentifier.com

Now you can download it from https://www.driveridentifier.com/ and install it, run it and upload your scan result so I can see what drivers versions and dates in your device manager much better and easier. :)
 
Last edited:
I looked at all your pics again and you have Samsung 860 EVO 1TB SSD and realised I missing something and noticed on your programs list did not have Samsung Magician app installed. Maybe you never updated your SSD firmware to latest version.

Download latest Samsung Magician 7.2, install it and run it to check your 860 EVO for firmware version and update to latest version.

semiconductor.samsung.com

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.
semiconductor.samsung.com semiconductor.samsung.com
 
Last edited:
AthlonXP1800 said:
I wished I have a look at all your devices in device manager for more details so here is no way to export from device manager to a file. I looked at apps on internet but they all really awful.

Now I figured out after googled and downloaded and installed driveridentifier then ran app and it scanned my device manager and uploaded my scan result contained all my device drivers versions and dates.

Gigabyte Z370 AORUS Gaming 7 Drivers

Get drivers and downloads for your Gigabyte Z370 AORUS Gaming 7. Download and install the latest drivers, firmware and software.
www.driveridentifier.com

Now you can download it from https://www.driveridentifier.com/ and install it, run it and upload your scan result so I can see what drivers versions and dates in your device manager much better and easier. :)
Click to expand...
Hey,

No worries at all - truly appreciate yours and everyone elses help and patience on this so far!

I do have an update - I was checking my BIOS version against the latest one - there was an update so I updated it via USB.

I dont want to speak too soon, but eveything is a LOT more stable.... can put to sleep, wake it and it works as normal. Even the latency mon report is consistently reporting no errors and green lights.

I ran the driver app you recommended - here is a screengrab of the page with my list. I see a few are stating 'update' but at the moment this is the best the pc has been so dont wanna now install stuff and cause another issue perhaps!

postimg.cc

drivers — Postimages

postimg.cc postimg.cc
 
updated the samsung firmware via the app. Still the same im afraid.

I have found another way to trigger to issue. In device manager when I press the 'Scan for hardware changes' button it causes the stuttering.
 
Red Rooster said:
updated the samsung firmware via the app. Still the same im afraid.

I have found another way to trigger to issue. In device manager when I press the 'Scan for hardware changes' button it causes the stuttering.
Click to expand...
Hmmm I pressed on 'Scan for hardware changes' button' on mine and it scanned 1 sec and it did not shuttering.

I looked at your device manager, I may have an idea.

I noticed you have 2 AMD GPIO Controllers but both have 2 different versions:

AMD GPIO Controller 3.0.0.0 dated 2022-09-15
AMD GPIO Controller 2.2.0.130 dated 2022-09-15

Try update old AMD GPIO Controller 2.2.0.130 to latest 3.0.0.0.

Both AMD GPIO Controllers should have same higher number version.

Also try update Standard ATA AHCI Controller to AMD SATA Controller so it should have 3 AMD SATA Controllers with 3 same version 1.3.1.276.

Do you only use AQton AQC107 network card to access internet and never used Intel i210 network card to access internet? If so think you should disabled one in BIOS. Like I have 2 network cards Intel i219-V and Rivet Networks Killer E2500, I prefer to use Intel and never used Rivet so I disabled Rivet card in BIOS.

I noticed AQton AQC107 network card has latest driver 3.1.7.0 while you used old driver 3.1.6.0. You should update it to latest 3.1.7.0.

LAN

LAN
www.station-drivers.com www.station-drivers.com

Maybe you not updated AQton AQC107 firmware yet if your card has old firmware version? Latest version is 4.2.40.

Reddit - Dive into anything

www.reddit.com www.reddit.com

LAN

LAN
www.station-drivers.com www.station-drivers.com
 
Last edited:
AthlonXP1800 said:
Also try update Standard ATA AHCI Controller to AMD SATA Controller so it should have 3 AMD SATA Controllers with 3 same version 1.3.1.276.
Click to expand...
Big No.
AMD SATA AHCI drivers for AMD 6-Series, 7-Series, 8-Series, or 9-Series chipsets are included in the chipset driver package and is compatible only with desktop systems running Windows® 8.1, Windows 7 or older (depending on chipset).
The AMD SATA controller component is not compatible with and will not be offered nor installed by the chipset driver package on AMD desktop systems running Window® 10 or using AMD Socket AM4 and Socket TR4 chipsets. Forcing a manual driver installation via Device Manager on these systems is not supported and may cause stability and performance issues with some mass storage devices, such as solid-state drives (SSD).
Click to expand...

@The OP: TBH if it was me I'd create a Linux Live USB stick and check if you get the same problem when booting that or if there's anything in the Linux logs, Linux does a much better job of exposing (telling the user of) any hardware related issues.
 
Last edited:
Thanks for all of these pointers.

- I manage to figure out how to disable FTPM in bios... still the same!
- AMD GPIO Controller 2.2.0.130 - I clicked update driver - it says this is latest one which is odd. I tried googling for 3.0 version, couldnt find it though

I dont know what direction to go with this now apart from just changing the MB and processor haha
 
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