Moving, should I get VM or stick with BE?

h2009

h2009

h2009

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Joined
6 Jan 2008
Posts
316
Hi there,

I'm now moving home and I have the choice to get VM or stick with BE.
At the moment I have BE but in the area their service is really bad - I've complained and complained, although i get my money back, I just want something that is fast and works.

I'm considering going to VM since 50mb is in the area (surbiton), but im worried about their '(un) fair usage policy'. At the moment i'm maintaining a webpage where by I am always uploading/downloading large files.

I've looked at NTL as an option but its a 2 year contract, not so happy about that.

Is there anyone in the area who can comment on VM's service?

Thanks
 
Right i've spoken to BE and they are offering me internet Pro for £15 a month + £15 BT.

VM want £46 a month for 50mb BB and phone

NTL business £46 a month for 10mb BB and phone (better connection ratio).


So what would recommend?
My straigh line distance from the exchange is 1.8km, but where im living now its 500m and im only getting 6mb connection. And everything is checked.
 
BE/O2 and save a few pennies, watch the forum go into overload when VM introduces DPI (Deep Packet Inspection) traffic management in the near future :)
 
I had this same problem - stick with BE or go with VM when I moved :/

My place is around 1.5km from the exchange in a straight line so I wasnt expecting uber speeds and therefore decided to go with Virgin.

Speed is nice, gaming pings are 'ok' but I dont like having this STM looming over me all the time and I really dont like the fact they pretty much lie about it too :|

By the sound of things its only going to get worse with Virgin so it might be wise to steer clear.
 
h2009 said:
Right i've spoken to BE and they are offering me internet Pro for £15 a month + £15 BT.

VM want £46 a month for 50mb BB and phone

NTL business £46 a month for 10mb BB and phone (better connection ratio).


So what would recommend?
My straigh line distance from the exchange is 1.8km, but where im living now its 500m and im only getting 6mb connection. And everything is checked.
Click to expand...

Thats a good offer from 'Be' current price is £21.50?

Do be offer thins to customers if they say they are thinking of leaving??
 
Apart from the price I think VM is a decent supplier - yes, apart from the throttling but if you don;t download shedloads you are laughing.

Lately I am getting nice steady downloads, and decent pings on my 20Mb line.
 
I worked for VM for a couple years ADSL though not Cable, and tbh their ADSL service is absolutely appalling :-p Cable isn't that bad although fair usage policy that they enforce is a bit stringent. TBH the moment you start to have issues with VM you should probably just get a migration code and move suppliers hah if you wanna know any more about VM just mail me or something :-)
 
Yes if you have been with Be there for 1 year they will offer you a cheaper price!

I decided to go with VM, as they offered to install and 30day free trial, so if i find they are crap I'll get all my money back. In my eyes i can't really lose since they are taking all the risk.

And if after the 30 day it goes down the pan i'll switch over to NTL.
 
h2009 said:
Yes if you have been with Be there for 1 year they will offer you a cheaper price!

I decided to go with VM, as they offered to install and 30day free trial, so if i find they are crap I'll get all my money back. In my eyes i can't really lose since they are taking all the risk.

And if after the 30 day it goes down the pan i'll switch over to NTL.
Click to expand...

Er...You'll switch from VM to NTL? :confused:
 
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