Moving the phone line?

Cadder · 7 Dec 2020 at 10:21

We don't like where the phone line terminates. It's ugly and silly. We disguised it for a few years with some low profile trunking/conduit but now we're redecorating and it's a problem again.

My office is directly above the lounge. I'd like to relocate the socket there.

I know nothing about moving cables within a house, or the logistics of moving phone lines and terminating them. The idea of extending it up the outside wall and drilling into the office to terminate behind my desk, has been tabled.

Anyone done this before?

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Cadder · 7 Dec 2020 at 10:38

Basher said:
Yeah you technically have to get BT to do it. We had it done recently and it was about £120.

Was it moved externally or internally?

Cadder · 7 Dec 2020 at 11:32

Looks like I have a few options. I am already having a nightmare with internet cutting out randomly. Chances are they'd come to inspect the connection if I keep complaining, which would be my own undoing.

Might have to just take the £100-odd hit and get them to do it.

Why do they install them at stupid locations? Especially with a new build where you can place it anywhere you like. This is actually right round the back of the house too. Could have saved some cabling by installing it round the side which would come into my TV cabinet.

Cadder · 7 Dec 2020 at 11:42

200sols said:
Switch internet/phone supplier and get them to move the line at time of installation.

Is that possible? I thought when you switch it was just like gas or electricity where nothing physically changes on the property?

Cadder · 7 Dec 2020 at 11:50

Basher said:
BT still own the copper into your house, I think?

I thought that.

Cadder · 7 Dec 2020 at 13:06

montymint said:
When I had persistant internet problems on BT infrastructure I got them to inspect the cable soming to the house, which turns out to have been from the 60s's. When they replaced that rotting piece of cable I had them fit a new master socket in a new room.

All free.

You must have been persuasive? My house is only 6 years old, bought as a new build. Was all a field beforehand so I can't imagine I can try that one.

I'll try to negotiate using 200sols' method.

Thanks for the pointers everyone.