MSI Suprim X 3080ti no Signal/ Display for 2nd new card

[a380df]

Hello All,

Having a nightmare trying to get my card working!
Originally purchased my first one elsewhere and had the same issue. So returned it and they tested to confirm the same thing as me that it had no display from any output.

As they had sold out they gave me a refund and I purchased from OCUK only to find I am getting the exact same issue!

I have had a look around and can't seem to find anything on this this card with issues like this.
Have carried out the latest bios update for the motherboard, Checked the display using a tv and my monitor over DP and HDMI.

I was even extra careful this time taking maximum precautions when installing.

Don't get any motherboard bios boot screen or display. When plugging in the DP cable to the card the monitor recognises something as it scans for a signal but just goes back to no signal.

Here's a summary of what I have done
1. BIOS update for motherboard done.
2. Moved PC sideways to check for GPU Sag, seems to be fine even when standing up
3. DDU Performed (would at least get a boot screen from bios if working regardless of drivers)
4. RTX 2080ti previously used is working fine with same power cables, the 3080ti uses an extra 2 more pins from same cable that I leave unplugged when using old card. (PSU is 1000W and fairly new)
5. Different displays and cables used to confirm issue.
6. All lights and fans working on the card.
7. Windows boots fine in the background with the way my machine boots (sounds and RGB) shutdown also takes its normal time when I press the button.
8. CMOS reset with battery removed.

PC Specs
i9 10900k
Asus Z490-E
Corsair RM1000i PSU

Any help/ suggestions would be much welcome!

 

[a380df]

The only thing I can suggest, long shot, check if the GPU is secured on the PCI slot.
For some reason, the 6 O11's (yes, Dynamic, Air, XL, Air, XL and XL), only the last one wouldn't force the GPU out of the PCI slot.
Would boot, no issues, but under load, would go "black screen". Sometimes even when simply on web/idle.
What I had to do was pressing the car firmly until the lock clicks, from the PCI, and before securing the screws, I had to press the metal sheet where the screws go towards the case.

Thanks, Have tried pressing as firm as I can when inserting, Seems to click in nicely and everything lines up.
Currently also have the machine on its side so gravity can do its part to help.

Forgot to mention the VGA light is also on for the motherboard

 

[a380df]

Thanks for all your replies!

Some good news! I have finally got it working.
I messed around with the CSM mode, it was set to off but I enabled with with UEFI support and booted up via the onboard graphics.
Back to the bios to switch it back to UEFI only and CSM disabled. Just in case it was glitched somewhere.

Also then put back in the GPU, This time I pushed the card up while screwing in.
I also felt the power click in much further on the card. (I think this might of been my mistake before and the reason for this mess lol)

Also good shout on the vbios switch, switched it over to gaming mode and gave it a boot an seems to be working on both modes!

Unfortunately I'm not sure what fixed it, and I'm sure i tried all this on my first card but hey presto its now working and I know its not the card at fault.

Also yes using individual power cables, no loops or splitters.

Once again, thanks for all your suggestions. I couldn't believe that this would happen again on the second card lol. Maybe even the first was not actually faulty.

I will update tomorrow once i have placed the system on its upright position, will be using that sag bracket that's for sure!

 

[a380df]

Sounds good , if you have any issues shout again, also remember to get REBAR (Resizeable Bar) working you need to have windows set as UEFI mode to make it work for the GPU. Have a read of the link about converting windows to UEFI and if your windows is UEFI all you will need to do is enable REBAR in the motherboard BIOS.

Read this link here that I helped another user with it and explains everything you need (just remember he was on a AMD system, so where I say install chipset drivers get the chipset drivers for your Intel system):-

https://www.overclockers.co.uk/forums/threads/should-i-be-concerned.18933917/

Thanks Purgatory, I have just gone into the BIOS and enabled this setting. Confirmed its working on the NVidia control panel system info tab

Have been using today and all is now working fine and no issues after tidying up the machine, Very glad I don't have to Return another card
Gonna have to take the blame for this one and put it down to user error I think
Still puzzled by the place I originally bought from found the same fault upon testing and accepted RMA.