MX700 Mouse not charging - help

Valo · 13 Jul 2007 at 18:04

Vixen said:
I just called and they're sending out a new power supply to try. If that doesn't work, she said they'd replace the whole unit (not sure if that means charger or mouse and charger).

Well that's a start at least

. If the new power supply doesn't work I'm sure it'll be the full unit (Mouse & Charger) they'll replace.

shine · 13 Jul 2007 at 22:37

Valo said:
Well that's a start at least . If the new power supply doesn't work I'm sure it'll be the full unit (Mouse & Charger) they'll replace.

When mine failed they replaced everything.

Vixen · 14 Jul 2007 at 00:50

shine said:
When mine failed they replaced everything.

If they do that, will it be another MX700 or a current one? I like this mouse, and I don't really want a different one.

Crowze · 14 Jul 2007 at 08:49

Difficult to say. They do keep stocks of old products to cover the warranty, but whether they have any left is anyone's guess. If they replace it it'll probably be with an MX1000 or G7, both of which are very similar in terms of the feel but are more precise - you won't be disappointed either way

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shine · 14 Jul 2007 at 10:49

Vixen said:
If they do that, will it be another MX700 or a current one? I like this mouse, and I don't really want a different one.

They no longer make the MX 700 so it will be another one. Mine was replaced with the Cordless Click Optical Rechargeable mouse which was the closest one that met all the features of the MX 700.

Vixen · 22 Jul 2007 at 06:41

Well, I got a new power cable through on Thursday and it still isn't working. I called Logitech back and they're sending out an MX1000, which I should have by Friday. I'll miss my MX700, but changing the batteries every day is annoying. Awesome customer services, the second call only took about a minute

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