My 2 week old 2080Ti is dead. I think...

Parkinson1NX · 13 Jan 2019 at 13:50

Hi all,

My Gigabyte Aorus Xtreme Waterforce AIO 2080Ti died on me while playing Ghost Recon: Wildlands.

At first I thought maybe a PSU issue, then maybe a software issue but after reinstalling windows multiple times and reinstalling drivers etc I got the card to boot but after 10/15 minutes of gaming it would crash. Now back at the state of a black screen.

I swapped the 2080Ti out for my older 980Ti and no issues at all. The system even boots quicker now.

I’ve never been in this position before but any ideas on what to expect? I know OCuK have a good rep for sorting issues.

Only built the entire system a couple of weeks ago and absolutely gutted.

HRL · 13 Jan 2019 at 13:55

Ouch. I’m sure OCUK will sort you out a replacement promptly.

Someone else on here won’t be too pleased though. He just swapped his failed EVGA FTW for one of these!

Randomface74 · 13 Jan 2019 at 13:55

Call them up and ask for a replacement.

Parkinson1NX · 13 Jan 2019 at 13:58

HRL said:
Ouch. I’m sure OCUK will sort you out a replacement promptly.

Someone else on here won’t be too pleased though. He just swapped his failed EVGA FTW for one of these!

I’m hoping so, I’ll see what happens tomorrow’s. Unsure if I’d even want to go back to the same card but maybe just 100% unlucky?

I managed to capture a video of it when it crashed as I knew it was coming. This time round it didn’t come back.

https://youtu.be/PBOLK2NPWXk

Randomface74 · 13 Jan 2019 at 14:12

Parkinson1NX said:
https://youtu.be/PBOLK2NPWXk

The technical term for that is 'buggered'.

Parkinson1NX · 13 Jan 2019 at 14:14

billysielu said:
The technical term for that is 'buggered'.

Yeah I thought as much. I’m pretty sure the same words came out of my mouth. Even if more french was used.

Darujhistan · 13 Jan 2019 at 15:47

The Aorus cards are ***** mate.

Danny75 · 13 Jan 2019 at 16:25

Parkinson1NX said:
I’ve never been in this position before

Within 30 days of buying the best option bar none is send it back and ask for a refund (which tends to happen same/following day upon receiving it). If you choose repair/replacement instead, it can take longer (up to 4 weeks although not usually that long), and OcUK/Gigabyte are free to replace with a B-Grade card if they wish. Usually the person you deal with will be frank about all your options but there have been a few cases where customers were unnecessarily shepherded into choosing repair/replace and ended up in a loop of waiting, receiving faulty replacement or card with noisier fans than original or coil whine, waiting again, etc. So refund and buy new is best in your position. After 30 days it's different - you have to give them an opportunity to repair/replacement.

Chrisc · 13 Jan 2019 at 16:39

Surely Nvidia have to do something about this? It seems like an all too common issue.

smogsy · 13 Jan 2019 at 16:44

Chrisc said:
Surely Nvidia have to do something about this? It seems like an all too common issue.

not totally nvidia's issue, i believe they had some bad batches of memory for GDDR6.

The AIB's used the same supplier = same issue.
they should off swapped out every memory chip with new batch but their lazy + some had already been sent out to E-etailers

JediFragger · 13 Jan 2019 at 17:21

smogsy said:
The AIB's used the same supplier = same issue.

Yup, nVidia supply all GDDR chips to AiB's too.

Parkinson1NX · 13 Jan 2019 at 17:29

Danny75 said:
Within 30 days of buying the best option bar none is send it back and ask for a refund (which tends to happen same/following day upon receiving it). If you choose repair/replacement instead, it can take longer (up to 4 weeks although not usually that long), and OcUK/Gigabyte are free to replace with a B-Grade card if they wish. Usually the person you deal with will be frank about all your options but there have been a few cases where customers were unnecessarily shepherded into choosing repair/replace and ended up in a loop of waiting, receiving faulty replacement or card with noisier fans than original or coil whine, waiting again, etc. So refund and buy new is best in your position. After 30 days it's different - you have to give them an opportunity to repair/replacement.

Thanks for your input Danny. I will try a full refund, which is the way I was thinking due to being within 30 days of purchase etc.

To say I’m shocked is an understatement but then these things do happen.

Nasher · 13 Jan 2019 at 17:32

Classic Nvidia space invaders.

Parkinson1NX · 13 Jan 2019 at 17:42

Darujhistan said:
The Aorus cards are ***** mate.

I've no idea what else I'd go for...

Darujhistan · 13 Jan 2019 at 17:45

Parkinson1NX said:
I've no idea what else I'd go for...

Ask around in the 2080ti owners thread, they'll be able to put you on to the best models.

https://forums.overclockers.co.uk/threads/the-turing-rtx-2080-ti-owners-thread.18828886/

Parkinson1NX · 13 Jan 2019 at 17:46

Darujhistan said:
Ask around in the 2080ti owners thread, they'll be able to put you on to the best models.

https://forums.overclockers.co.uk/threads/the-turing-rtx-2080-ti-owners-thread.18828886/

Cheers for the link mate.

Darujhistan · 13 Jan 2019 at 17:49

Parkinson1NX said:
Cheers for the link mate.

You're welcome. The Auros cards have been a disaster, better off with something else.

Parkinson1NX · 13 Jan 2019 at 17:53

Darujhistan said:
You're welcome. The Auros cards have been a disaster, better off with something else.

Yeah I wish I had read into more but I liked the Aorus Master Mobo and wanted to keep with the build and go Aorus and Corsair. Now I'm not bothered at all... :rolleyes:

This looks nice but like most 2080Ti's they are out of stock. :rolleyes:

My basket at Overclockers UK:

1 x Zotac GeForce RTX 2080 Ti AMP Extreme Edition 11264MB GDDR6 PCI-Express Graphics Card= £1,589.99

Total: £1,600.49 (includes shipping: £10.50)

Darujhistan · 13 Jan 2019 at 17:58

Parkinson1NX said:
Yeah I wish I had read into more but I liked the Aorus Master Mobo and wanted to keep with the build and go Aorus and Corsair. Now I'm not bothered at all...

This looks nice but like most 2080Ti's they are out of stock.

My basket at Overclockers UK:

1 x Zotac GeForce RTX 2080 Ti AMP Extreme Edition 11264MB GDDR6 PCI-Express Graphics Card= £1,589.99

Total: £1,600.49 (includes shipping: £10.50)

It's a shame when very expensive hardware lets you down and ruins plans, the boys in the thread will know what's best.

Chrisc · 13 Jan 2019 at 18:02

smogsy said:
not totally nvidia's issue, i believe they had some bad batches of memory for GDDR6.

The AIB's used the same supplier = same issue.
they should off swapped out every memory chip with new batch but their lazy + some had already been sent out to E-etailers

Probably cost them more in the long run, maybe they thought they would just wait to see which ones came back.