My connection keeps dropping every 5 seconds

powlesY

powlesY

powlesY

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Joined
12 Dec 2010
Posts
1,428
It'll come on, and then drop, and then come back on again. Very annoying. What the hells going on?

Even when trying to go to the settings (192.168.blah) it'll load quickly one second and then timeout (get dropped) again. It was happening a week or two ago but then sorted itself out but now it's doing it again. I want to play some Diablo 3. :(
 
Ah, ****. I'm a muppet, mines connected via a wire, for some reason i thought i mentioned it.

Wireless on my phone and my mums PC works fine but mine on the wire is temperamental. It's actually a bit better this morning but i know it'll muck up again making it very annoying to try and use.
 
I only have the one port on my PC and i've tried it in all 4 ports on the router. My mums (w actually started complaining of the same problem now, but she's on wireless. (it going on and off again).

It was working fine for about 2 hours but i turned my computer off for a bit, turned it back on and it's started doing it again.
 
It's a BTHomehub2.

It's not getting hot.

And that's the thing, when the net goes down for those few seconds, i can't locate it at 192.168.blah.blah.

:(
 
I just pinged my router a few times.

It goes like....

Request timed out
Successful
Successful
Successful

Then it's
Request timed out
Request timed out
Successful
Request timed out

Or

Request timed out
Request timed out
Request timed out
Request timed out

Or

Successful 4 times.

Eugh. So frustrating.
 
Yeah i'm fairly sure it's the router myself but i can't get hold of another one to test. My mum actually wants to move away from BT 'cause they are charging too much but my little area in South Wales is quite limited in options and with a lot of my work being done on the net i can't really afford to be without it for a week or two during swapover.
 
I haven't this time round, but i did when it was doing it a few months back and it didn't fix anything. I'll give it a go now though. Wish me luck!

Also, how do i go about "blagging" one? They are like £50 brand new.
 
Okay i'll give it a go, use it for a week then try and get a new ISP lol.

For now i hope the factory reset works. I'll tell you one thing though, the heat coming off it is ridiculous - hot enough to the point i reckon overheating might be the problem. It's a well ventilated pretty cool room aswell.
 
Factory reset did nothing.

Here are some "stats" after it being on for just over an hour.

VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 9.4 dB / 20.0 dB
Line attenuation (Down/Up) 42.0 dB / 23.5 dB
Output power (Down/Up) 19.8 dBm / 12.3 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 103731 / 0
CRC Errors (Down/Up) 7 / N/A
HEC Errors (Down/Up) N/A / 0
Error Seconds (Local) 6
 
I switched the ethernet cable and i thought it was the solution for a couple of hours - now it's started doing it again. :(
 
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I haven't managed to fix it but i'm gonna be trying to get BT send me a new router and hopefully that will sort it out (will have to wait a few days though because of the bank holidays).

And yeah, it just starting happening. It went from having no problems at all, to sometimes being like this and over time it's got to a point where it's always like it. But it feels almost as if the router got randomly damaged or something causing it to be so temperamental. I'm using it now whilst typing this but before i click to post i'll highlight and copy all of this message because the likelihood is i'll timeout and have to go back and try to post it again a couple of times, until it goes through.
 
Okay, my brothers back home and he's having no problems on his wired connection. So it must lie with my ethernet port on my PC?

Anyway i can somehow fix it or do i need to go and buy a network card?
 
lol, wtf. I've ordered a network card now that should come tomorrow. I just pinged google 25 times though and got no drops, only a couple where the latency spiked to over 100.
 
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