Caporegime
somebody might have sprinkled fairy dust over it
Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
The OP should be happy his card was replaced in under a week.
Apart from Gigabyte most manufacturers would make you wait 3 weeks+.
I'd rather a fully working card with some dust on it than wait 3 weeks for a "cleaner" card.
Remember we are a reseller. We sell items direct from the manufacturer, if anything is not new it will be classed as B grade on our website. The easiest way to sort any issues is to contact us! And we will sort any problems! Of course if you buy a brand new item it is supposed to be new!
So get in touch with us if you have a problem, before you go crazy!