Customer service forum is not visible to anyone else but employees.
Please copy the text here without the order number etc.
I have received my "Ultima Extreme Envy V2" bundle on Friday with RAM upgraded to 32GB, and a Blu-Ray writer.
I installed Windows 8 Enterprise (MS Partner), installed all the drivers, and started copying stuff to it that's when I had a the first BSOD.
Now the BSODs happen a few times a day, during normal use, copying files, googling etc. nothing CPU intensive. System is not overclocked. I did not change any BIOS settings.
I have installed all Windows Updates, all drivers updates, did't do BIOS as it came with the latest (F2) version.
I ran Microsoft Memory Diagnostic Tools, Standard and then Extended, 2 passes each, all came back with no errors.
Windows is installed on SSD.
I ran Crystal Disk and Samsung Magician on SSD - says GOOD 100%.
I ran Seatools on the Barracuda and did S.M.A.R.T, Short and Long Generic Tests - no errors.
Here is the link to the WhoCrashed report: https://www.dropbox.com/s/qix07de3s90eg4n/WhoCrashed.txt
The other thing to mention is the fact that I seem to have a very consistent errors in the error log, basically the same errors every BSOD, please see attached screenshot (I filtered the log by Critical, Error and Warning only)
https://www.dropbox.com/s/ye4myoj8isbl3z0/eventlog.png
Any ideas?
EDIT:
I have finally sorted this out. Basically I've double checked the BIOS version and turned out the F2 isn't the latest version. The F5 is. So I flashed it with that and I haven't had a BSOD since (4 days)!
Last edited: