Need your help !!

Sammanu · 27 May 2011 at 16:18

Just re-seatted the CPU and still nothing...

Sammanu · 27 May 2011 at 17:02

It must be the PSU or the CPU.. hmm :/

GaryH-21 · 27 May 2011 at 17:13

Can someone double check what we've went through and suggest anything else to try that we've maybe missed? and does anyone know the MSI LED system at all?

Sammanu · 27 May 2011 at 17:37

If it helps at all I've just tested the PSU with a multi-meter and the readings are all fine...

Sammanu · 27 May 2011 at 17:55

Also, When I press and hold my power button down to turn the machine off, it tries to turn back on after a couple of seconds, of being shutdown, even when I turn the main switch on the PSU off it still attempts to reboot, then it just goes off again obviously because there's no power on...

Sammanu · 27 May 2011 at 18:18

Think I might need a new CPU? can anyone clarify this for me??

GaryH-21 · 27 May 2011 at 18:26

Have you got the motherboard screwed in to the stand-offs?

Sammanu · 27 May 2011 at 19:19

Don't think I have any of those...

hibernian1875 · 27 May 2011 at 20:20

They should be between the motherboard and the plate in the case to mount it. So the screws to attach the motherboard go in to those stand-offs (see pic above) and the stand-offs should go in to the case.

To install them, line up the motherboard with the case to see where they will go and put those stand-offs in first, and then the motherboard should be screwed in to the stand-off. If the rig has been on without these and the bottom of the motherboard was directly against the metal plate it's screwed in to then motherboard might have been damaged during trying to start it up unfortunately.

Sammanu · 27 May 2011 at 20:46

jamiegray85 said:
They should be between the motherboard and the plate in the case to mount it. So the screws to attach the motherboard go in to those stand-offs (see pic above) and the stand-offs should go in to the case.

To install them, line up the motherboard with the case to see where they will go and put those stand-offs in first, and then the motherboard should be screwed in to the stand-off. If the rig has been on without these and the bottom of the motherboard was directly against the metal plate it's screwed in to then motherboard might have been damaged during trying to start it up unfortunately.

Unfortunately, there are none whatsoever, and it cannot have been damaged because the motherboard is brand new...

hibernian1875 · 27 May 2011 at 21:57

Sammanu said:
Unfortunately, there are none whatsoever, and it cannot have been damaged because the motherboard is brand new...

What case have you got? Most of the current ones use those stand-offs and some will have raised holes instead to stop the back of the motherboard touching the metal backplate in the case which it gets attached to.

When you have been trying to turn the pc on has it been set up in the case with the new motherboard screwed in and without stand-offs or raised holes? If so it can cause shorting on the bottom of the motherboard.

http://forums.overclockers.co.uk/showthread.php?t=18046396 is great to double check that you have set everything up correctly. Might be worth sending the cpu, memory and motherboard back to OcUK and have them take a look at it to see what they conclude.

GaryH-21 · 28 May 2011 at 01:45

try taking the motherboard out of the case and sitting it on some cardboard or something else non-conductive and start it up. It sounds like it could be shorting!

You should have those stand-offs in the new motherboard box I think?

Sammanu · 28 May 2011 at 10:57

GaryH-21 said:
try taking the motherboard out of the case and sitting it on some cardboard or something else non-conductive and start it up. It sounds like it could be shorting!

You should have those stand-offs in the new motherboard box I think?

Ok I'll try that today sometime and post back the results

GaryH-21 · 28 May 2011 at 12:01

Really hope that's all it is!

Surveyor · 28 May 2011 at 12:47

GaryH-21 said:
try taking the motherboard out of the case and sitting it on some cardboard or something else non-conductive and start it up. It sounds like it could be shorting!

You should have those stand-offs in the new motherboard box I think?

Standoffs are supplied with the case, not the motherboard.

I did ask if the standoffs were installed in post #7.

GaryH-21 · 28 May 2011 at 14:31

Surveyor said:
Standoffs are supplied with the case, not the motherboard.

I did ask if the standoffs were installed in post #7.

Well then, that's me told :rolleyes:

hibernian1875 · 28 May 2011 at 16:11

Surveyor said:
Standoffs are supplied with the case, not the motherboard.

I did ask if the standoffs were installed in post #7.

+1

Sammanu · 28 May 2011 at 23:34

I have now tried running my PC out of it case on the non conductive material given to me in the mobo box, but the problem still remains..

Surely after all these tests it must be the CPU????

hibernian1875 · 29 May 2011 at 17:03

Can I get some clarification on what the problem is still? Are you still getting the system and cpu fan spinning along with the one motherboard light but no power to the ports? Any beeps now? Does the motherboard light have a colour (green/amber/red)? Does the fan on the graphics card spin?

Does seem to either be the CPU or the PSU.

Sammanu · 29 May 2011 at 18:05

jamiegray85 said:
Can I get some clarification on what the problem is still? Are you still getting the system and cpu fan spinning along with the one motherboard light but no power to the ports? Any beeps now? Does the motherboard light have a colour (green/amber/red)? Does the fan on the graphics card spin?

Does seem to either be the CPU or the PSU.

Yes the system and CPU fans still spin
There is still 1 blue cpu phase mode light on the motherbaord
Still no display on monitor, no power to keybaord and mouse
GFX card fan spins

I really do think it's the CPU that's gone, I have tested the power supply with a multi-meter and everything is fine...