New computer wont boot up

whitescar911 · 22 Feb 2012 at 15:28

I recently built my first PC everything was going OK until yesterday i tried switching it on and kept turning it self on and off before finally working. Then i tried turning it on today and i got a flash of light from the fan LED's and a clicking sound then nothing. I see 2 lights coming from the motherboard a red one with a power icon and a green that says reset which don't do anything.

These are my specs (ALL parts brought from overclockuk)

Antec 1200 case
2500k
ASUS P8Z68-V PRO/GEN3 motherboard
Nvidia 520GT
1 Corsair force GT 120GB SSD
1 Western digital Cavier black 1TB
16GB Corsair Vengeance RAM
Corsair AX850 power supply

whitescar911 · 22 Feb 2012 at 15:52

How can you be sure its the motherboard? and what does RMA mean?

whitescar911 · 22 Feb 2012 at 16:09

Should i contact OverclockUK about it?

whitescar911 · 22 Feb 2012 at 16:18

I never overclocked the motherboard however how do i know if its is the motherboard and not the power supply wont they charge me for the return if i sent the wrong part back? I kinda hope it is the motherboard because i cant find the box the power supply came in i have all the parts it came with, the cables and foam covering will this be an issue?

whitescar911 · 22 Feb 2012 at 16:24

stulid said:
You don't as you haven't tried any fault finding, and you will get charged if its not the item at fault,

How can i do any fault finding if the PC wont turn on at all and don't have any spare parts with which to test.

whitescar911 · 22 Feb 2012 at 16:57

stulid said:
Well try a clearCMOS.

Try the "paper clip" trick on the PSU, Google it.

Try turning to on with the bare minimum of stuff need to get it to display/post.

I research the paper clip thing, isn't that dangerous? Also should i take out the video the RAM and the CPU and then turn it on?

whitescar911 · 22 Feb 2012 at 19:38

se_vietboi said:
Did you check if CPU cooler is mounted properly?

CPU has been running at 30-40 degrees. I just tried connecting my LED's only to the PSU and got nothing, i then tried connecting the new western digital in the computer to the PSU to get to connect to my laptop and got nothing, it wouldn't start up. I then connected the hard drive to one of these http://www.nuvolashop.com/1770-large/usb-20-to-sata-ide-25-35-hard-drive-adapter-cable.jpg directly to my laptop and it worked fine. It looks my worse fears have come true it looks like a dead PSU and i cant find the box it came in

my day is going from bad to worse

whitescar911 · 23 Feb 2012 at 15:35

*UPDATE*

OK so i contacted OCuK and told them about what i did to see if it was the PSU(see above^) and they sent RMA number. However if it turns out to be faulty do i get my money back for shipping? Also on the OCuK website where it explains returning items it says

"Returned items must be packaged properly and shipped in a plain outer box. Please try to include all internal packaging, cables, manuals, drivers and protective bags, however small."

Now i have the internal packing but not the external packing and will any plain box do? i took some pictures of condition its all in, will this be good enough to get a replacement?

http://i831.photobucket.com/albums/zz240/whitescar911/PC/120222-145624.jpg
http://i831.photobucket.com/albums/zz240/whitescar911/PC/120222-145328.jpg
http://i831.photobucket.com/albums/zz240/whitescar911/PC/120222-145219.jpg