New ipad issues?

Skynet-T800 · 16 Dec 2012 at 23:19

Hi,

Just bought my wife the new ipad but i'm having trouble with it.

XP can't seem to find the ipad?

When loading itunes it appears but syncs are painfully slow, its a joke?

Re-installed itunes, restarted laptop, restarted services etc...

Any suggestions?

the1gooner · 16 Dec 2012 at 23:22

A laptop running xp, my only thought is that the usb isnt 2.0 which would explain the slow transfer.

Is the usb on the laptop definitely 2.0?

Skynet-T800 · 16 Dec 2012 at 23:32

Well its a dell Inspiron 1011 (netbook)

Seems to be usb 2.0 no issues with ipods etc...

Turbo-G · 16 Dec 2012 at 23:46

Is iTunes up to date?

Skynet-T800 · 17 Dec 2012 at 08:08

Yeah downloaded the latest one!

likwid · 17 Dec 2012 at 09:12

XP can't find your ipad and syncs are painfully slow? How does it sync at all if it can't find your ipad?

ic1male · 17 Dec 2012 at 11:27

likwid said:
XP can't find your ipad and syncs are painfully slow? How does it sync at all if it can't find your ipad?

lol, sussed.

apeksdiver · 17 Dec 2012 at 11:29

Have you tried a different cable? Or USB port?

Skynet-T800 · 17 Dec 2012 at 17:38

That's what I thought! It only finds it when iTunes is running? Stop iTunes and iPad disappears? Is it connected via wifi? And cloud thingy?

Can't work it out?

Skynet-T800 · 17 Dec 2012 at 18:19

Tried all USB ports, the cable is the newer lightning type? So can't try other cables!

In device manager.

Under imaging devices - ipad has the yellow symbol on it (not installed/driver issue)

Under USB controllers
Apple Mobile Device USB Driver is installed!

So not showing in XP unless itunes it running and then only shows on the itune screen and not in my computer or anywhere on the operation system!

No recharging etc. No access!!

It's a netbook/xp issue as when I plug it into windows 7, its found straight away.