New monitor has weird grid pattern

CosminGCole · 9 Jan 2018 at 12:59

Hi guys, just bought the - AOC Q3279VWF 32" 2560x1440 VA 75Hz FREESYNC WideScreen LED Monitor but im not quite happy.

First, it has some seriously slow pixels . if I drag something across, there's huge ghosting even on 75 hz.

Second, i noticed a grid pattern on it, something like a burn in ?

I might have to return it ..

harvey.l12 · 9 Jan 2018 at 13:21

I would return it and get a refund or exchange.

CosminGCole · 9 Jan 2018 at 13:27

harvey.l12 said:
I would return it and get a refund or exchange.

I have sent them a note now

harvey.l12 · 9 Jan 2018 at 13:29

Hope you get it all sorted!

CosminGCole · 9 Jan 2018 at 13:35

harvey.l12 said:
Hope you get it all sorted!

Hope so mate ! Do you have any idea how long they usually take to reply ?

harvey.l12 · 9 Jan 2018 at 13:49

OCUK usually reply within the next day. Usually within 24 hours.

Or you can call up their team on the phone, really friendly and helpful staff. They d o have a live chat as well but not sure if its open at the moment.

kaiserc · 10 Jan 2018 at 09:10

In regards to the grid issue, it may be one of the AOC programs that come with the disc that splits the screen up. check your system tray

CosminGCole · 10 Jan 2018 at 10:04

kaiserc said:
In regards to the grid issue, it may be one of the AOC programs that come with the disc that splits the screen up. check your system tray

You can only see the pattern on a grey screen or something like that. Same way you’d check for burn in. But that’s a small issue. Im more worried about the huge ghosting because whenever i drag something across, there’s smudge like efects

GMac11 · 10 Jan 2018 at 16:35

I bought an AOC monitor before Christmas that also had a 32 inch VA panel (although it was the 165hz model) and I noticed massive ghosting as well, particularly on desktop use. After a week I'd had enough and returned it.

CosminGCole · 10 Jan 2018 at 16:42

GMac11 said:
I bought an AOC monitor before Christmas that also had a 32 inch VA panel (although it was the 165hz model) and I noticed massive ghosting as well, particularly on desktop use. After a week I'd had enough and returned it.

How long did they take to refund you ?

GMac11 · 10 Jan 2018 at 17:12

Ah alas my friend I can't help you there unfortunately as it was purchased from the rainforest.