new system build issue

NEWPCFORME123 · 25 Feb 2019 at 06:24

have just built a new pc and have an issue
its a B450 asus gaming f motherboard
has a SSD and two HD installed
the bios doesnt show the two hard drives,it shows the sata slots as empty, have swaped them around as have 6 slots on the board, stil the same.......also the drives dont spin its as if they have no power
the bios only shows the SSD and the USB drive i had plugged in....the SSD now has windows 10 installed
the power supply is a semi modular one
both the hard drives work fine in a differant pc so its not them...any ideas whats wrong?
could it be a motherboard or power supply issue? how do i check?

LuckyBenski · 25 Feb 2019 at 07:44

Do you have the other end of the SATA power cable plugged into the correct socket on the PSU? Is it inserted properly? Try it in another socket if one is available. Try another SATA cable if you have one.

NEWPCFORME123 · 25 Feb 2019 at 08:22

all the sockets on the PSU look the same have swapped the lead into another socket but stil no joy

DrillSgt · 25 Feb 2019 at 10:04

Is the SSD M.2? If so, it's possible the M.2 socket is sharing the SATA interface, try a different SATA socket, preferably a different colour/position on the motherboard.

NEWPCFORME123 · 25 Feb 2019 at 12:45

It's not a m. 2 ssd. Would an SATA problem stop the hard drives from powering up? Since they don't but do in another pc? I'm thinking it's a Psu issue causing the problem

DrillSgt · 25 Feb 2019 at 13:55

I'd try another power supply then. You don't need to fully swap them if the cables are long enough to reach between systems.

NEWPCFORME123 · 25 Feb 2019 at 14:56

Also have noticed that sometimes the pc hangs for a few mins on the Asus splash screen then boots windows. Sometimes it goes straight to windows