New upgrade \ build - Advice Please

Plec said:
It doesn't have onboard gfx - not on the board and not in the CPU.

That's there in preparation for future chips that come out with built in gfx... :/
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Really?? I did try my GTX970 in there from the off but got no signal (The card was connected from first boot but I took it out for troubleshooting purposes). I'll pop it back in and try again though....

Standby ... :|
 
Plec said:
Good luck bud...
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No dice fella :|

Tried one stick of RAM (I'd tried this before in multiple slots)
Put the 970 in - still the same

Some of the mosfets feel warm to touch but the RAM and CPU block don't appear to be even after running for a little while (albeit 'on and off' because of the restart every 30 seconds)

Any other ideas?
 
Try with just the GPU and no RAM. You might also try another single stick of RAM, just in case you've been trying with a faulty stick.
 
Quartz said:
Try with just the GPU and no RAM. You might also try another single stick of RAM, just in case you've been trying with a faulty stick.
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Just tried with no RAM. No difference. Fans spin up, 30 seconds and then restart - rinse repeat.

I've tried the ram (both sticks in multiple slots) but to no avail

Hmm..

Thanks everybody by the way for the posts\suggestions. Much appreciated.
 
If you're running outside of the case with a skeleton setup - and getting the same results it's not looking good i'm afraid.

Are you running outside of case - motherboard sat on cardboard?

Are you using an extension cable?

Have you checked and triple checked that you have all the cables in and securely fitted? (i know you will have - but it's so easy to keep on overlooking the same connection when doing a new build under stress). Unplug and replug if necessary.

Have you cleared the CMOS recently?
 
Plec said:
If

you're running outside of the case with a skeleton setup - and getting the same results it's not looking good i'm afraid.

Are you running outside of case - motherboard sat on cardboard?
I'd tried it earlier but I'm going to try again later with everything out of the case and minimal setup. I might have done this when I didn't have the 970 in...

Are you using an extension cable?
Extension cable, like from the wall socket > Kettle Lead > PSU? If so, yes, I'm using a 4 gang socket extension which I have the power supply plugged into. Or do you mean a PSU extension cable from PSU to Motherboard? If so, no - they are the cables that came with the PSU with no extenders. They work fine in the old PC.

Have you checked and triple checked that you have all the cables in and securely fitted? (i know you will have - but it's so easy to keep on overlooking the same connection when doing a new build under stress). Unplug and replug if necessary.
I'm up the wall with double checking connections. As above, I'll try again later when I get back from work.

Have you cleared the CMOS recently?
I've not cleared the CMOS yet. I'll try that later.
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I'm also going to try the PSU back in old PC later to make sure it's still OK (I'm sure it is - I only took it out of there yesterday) :(

Cheers again fella.

If all fails, do you reckon this is an RMA?
 
Check Quartz post above - would be a b*gger if it was.

CMOS reset is definitely advised - would be the first thing i do.

The extension lead is a long shot - but not unheard of. Ideally, try the PC plugged directly into the socket (for elimination purposes only).

Running outside of the case is wise with the problem you're experiencing, given your symptoms, but again for elimination purposes - but a bit of hope in that you may not have tried it with the 970.

Do yo have a spare gfx card?

And i can imagine cable checking is driving you nuts - been there so many times - and it's amazing how many times i've missed something even when i'm staring right at it. Having said that i'm usually on my third bottle of Doombar if i'm troubleshooting...
 
Plec said:
Check Quartz post above - would be a b*gger if it was.

CMOS reset is definitely advised - would be the first thing i do.

See reply to Quartz below: If the jumper is shorted, its been resetting every 30 seconds :D

The extension lead is a long shot - but not unheard of. Ideally, try the PC plugged directly into the socket (for elimination purposes only).

Tried the extension cable thing before I came out for work (where I am now) No joy there

Running outside of the case is wise with the problem you're experiencing, given your symptoms, but again for elimination purposes - but a bit of hope in that you may not have tried it with the 970.

This will be the next thing I do (but with the 970 in)

Do yo have a spare gfx card?

I don't have a spare GFX unfortunately - Nor a power supply.

And i can imagine cable checking is driving you nuts - been there so many times - and it's amazing how many times i've missed something even when i'm staring right at it. Having said that i'm usually on my third bottle of Doombar if i'm troubleshooting...

The coffee percolator has been working overtime this morning. It's more than a a bit 'trite' to tell you I work in technology! I'm an old 'sandal wearing DBA' these days and don't ever touch hardware. I'm normally pretty methodical and thorough with this kind of stuff so I'm well frustrated at the moment :D
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Quartz said:
Ooh! You should check to see if that hasn't been left jumpered.
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Does that happen at the factory with new motherboards?

I've not messed at all with the CMOS reset jumper cap but I'll check it later when I get home. If by some chance its set to 'short' I'll be very happy but at the same time, severely peed off that I didn't check it!! :|

The last time I built a full machine was around 8 years ago and up that point then I'd built more than I can care to remember. A bit out of practice these days and although the technology has moved on quite a bit, not a great deal has changed in terms of setting up a new build... this should have been easy :(
 
DarkHorizon472 said:
Have you tried carefully reading through the install process in the motherboard manual to make sure you have not missed any steps. When I built my last PC I missed out the 8pin power cable ;)
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Yes fella, I've been through it more times than I care to think about. :( I've missed nothing that I can think of. I'll be going through the whole thing again later though just to make sure.

Cheers for your input though. Appreciate it :)

Plec said:
It's rare but can happen from forum experience - some boards don't even have a cap installed - i use to short them using a screwdriver.

When do you hope to be testing? I'll look out for your posts.
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I won't be home til after 10pm tonight so will have another grapple with it then. If I get no joy, I'm going to stick the PSU and graphics back in the old box and fire it up, make sure those two bits are still OK.

Cheers Plec.
 
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Plec said:
Any luck obi?

I'm imagining bits of smashed up Ryzen scattered all over a floor...
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Morning fella. Luckily I'm quite a placid and patient fella but this is really trying me now. Anyways, no luck unfortunately - I was troubleshooting way into the night. This is what I wanted to avoid - what rotten luck!! :(

First thing I did last night was look at the jumper cap but my heart sank when I saw it sitting on pin 1 & 2 (i'd hoped that it had been jumpered wrong at the factory, as suggested by Quartz). I tried doing CMOS reset etc even tried it jumper less (I know desperate measures) So then I proceeded to put the Graphics Card and PSU back into the old Chassis with my old PC components to double check that they were ok. No problems- boots first time (Oh how I miss that now)

So I proceed to total 'Skeleton' (outside the case) build of:

  • PSU - Seasonic M12II EVO Edition 750 Modular
  • Graphics Card - MSI GTX 970
  • Mouse and Keyboard (
  • Motherboard
  • RAM
  • CPU with stock cooler
* Installed a PC beep\speaker to the motherboard check for error codes - nothing.
* Tried Graphics and PSU back in old RIG. They are fine - no problems.
* Checked CLRCMOS jumper caps were in the right place - OK
* Did a CMOS reset.
* Swapped PSU cables (The same cables are fine in my old rig anyway).
* Tried different sticks of RAM in almost every permutation.
* Took out\reseated the CPU.
* Everything is seated firmly.
* I even tried the graphics card in both PCIE slots.
* Tried all ports on the 970 graphics (HDMI, DP and DVI)
* Plugged the graphics card into an different monitor (My trusty old Iiyama).
* Tried different CPU(8 pin) power supply outputs for the 8pin connector (my PSU has 4 )
* Re-seated CPU\Checked for bent or misaligned pins on the array.

You can see from the image the CPU fan spinning and the graphics card is lit up. Power to the motherboard OK. Just no POST and no beep codes.



So to reiterate, I'm getting power to the motherboard, CPU and chassis fans are spinning, graphics card lights up. When the power is off, my monitor even detects me plugging the HDMI or Display Port into the graphics card - it just doesn't get POST when I power up.

I've tried pulling power cables and other things too. For instance, pulling out the 24pin and leaving the 8pin in and vice versa - just to check I that it's behaving as expected when I do that (not powering on). It wont even start up (Which is what I'd expect) plug both back in and It spins up but no POST or graphics output as before.

At the end of my tether now. Sick of it :(
 
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Jeez - you've been through it :|

Did you buy all components from one place?

If you did i would contact them as you could RMA the lot for the same cost and get them to test each component (depending on the retailer - Rainforest won't do this). But everything is pointing to the motherboard at the moment - unless you have 2 dead sticks or rarer still a DOA CPU.

Have you tried reseating CPU?
 
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