Nildram

tolien · 11 Feb 2006 at 15:08

sja360 said:
well it shoulnt take longer than a day i've read.

More like up to a week.

sja360 · 11 Feb 2006 at 15:11

tolien said:
More like up to a week.

maybe im thinking about when they re-grade you from 2megabit -> 1megabit?
it took me 5-7 days from cancelling one provider to be hooked up with plusnet

i'd have hope'd the migration would take abit less than that!!?!

loltim · 11 Feb 2006 at 15:12

I've been using Nildram about 3yrs now, can't fault them.

tolien · 11 Feb 2006 at 15:14

sja360 said:
maybe im thinking about when they re-grade you from 2megabit -> 1megabit?

Regrades can be quicker, but it's not guaranteed.

Kerplunk · 11 Feb 2006 at 15:55

So, just to clear things up a little.

First I have to ring AOL to get a MAC code.

Then e-mail/ring Nildram that I want to sign up and give MAC code or send MAC code via the online process.

Then wait for Nildram to send out the stuff/confirmation.

When migrated, do i have to tell AOL, or is that done via Nildram/BT.

How do I cancel my AOL account?

tolien · 11 Feb 2006 at 16:10

AOL don't need to be told anything, it should be done automatically.

Kerplunk · 11 Feb 2006 at 16:12

tolien said:
AOL don't need to be told anything, it should be done automatically.

Thanks.
How do i get a MAC code?

tolien · 11 Feb 2006 at 16:14

Like you said, you phone AOL..

Kerplunk · 11 Feb 2006 at 16:16

Oh right, sorry, thought when you said 'AOL don't need to be told anything' I assumued you meant dont ringt them.

Thanks

tolien · 11 Feb 2006 at 16:19

I wasn't particularly clear, meh. I meant you don't need to tell them you've left (because a) they'll be told and b) they should at the very least assume it).

Kerplunk · 11 Feb 2006 at 17:59

Ok, thanks a lot for your help guys.

Ill probably ring AOL in the next day or two and ask for MAC code - what if they say no?

OllyM · 11 Feb 2006 at 18:00

They're signed up to the Ofcom code of practice IIRC, so they can't say no.

Have you been with them for more than your 12 month contract?

Kerplunk · 11 Feb 2006 at 18:02

12 months, yes.

6 years.

Keylow · 11 Feb 2006 at 20:05

Very happy Nilly customer here. Excellent pings, great uptime (apart from when they changed a load of pipes and routers, but that was all done within a week or two and I was kept informed the entire time via email). The 50gig cap is more generous than a lot of ISP's and you do get free (but speed and download limited) usenet access. No traffic shaping either.

tolien · 11 Feb 2006 at 20:23

Kerplunk said:
6 years.

On ADSL?

Kerplunk · 11 Feb 2006 at 21:55

No, began on 56k, as you do.

Switched to ADSL in about 2002/2003

VaderDSL · 11 Feb 2006 at 22:00

used Nildram for 2 years, found their service flawless, apart from their major re-grading time when it all went a bit shakey.

Technical support was amazing, I was able to ring them at 12am sunday morning at one point when my line was having difficulties due to BT

tolien · 11 Feb 2006 at 23:21

Kerplunk said:
Switched to ADSL in about 2002/2003

Your ADSL contract would start, at the earliest, then. Regrades might reset it :shrug:

antc · 11 Feb 2006 at 23:21

Keylow said:
Very happy Nilly customer here. Excellent pings, great uptime (apart from when they changed a load of pipes and routers, but that was all done within a week or two and I was kept informed the entire time via email). The 50gig cap is more generous than a lot of ISP's and you do get free (but speed and download limited) usenet access. No traffic shaping either.

yep, same here, and the fact that you can have unlimed downloads out of peak hours is great too.

cant recomend them enough tbh, a great service for the last 1.5 years

Kerplunk · 12 Feb 2006 at 14:48

Whats 'regrade' mean?

Also I suppose im looking to cancel my AOL account when migrating, or would than also cancel the payment which would go to Nildram?