yeah by customer law they have on multiple accounts, even despite it being "pre-order" think i'm gonna cancel my order in a couple of days and see if i can order else where, but nowhere is even allowing EVGA card orders anymore so i'm in a tough position on that one.You are right on that and under consumer law they have also violated it via poor communication and I suppose you can also argue they are misselling to new buyers as it's still listed as a pre-order when it should be back order and no mention of queue times etc effectively holding your money hostage till you get your product either here or else where or lose interest.