You need to learn your rights dude this is from the Gov website concerning online sales
Before an order is placed
You must provide:
- your business name, contact details and address
- a description of your goods or services
- the price, including all taxes
- how a customer can pay
- delivery arrangements, costs and how long goods will take to arrive
- the minimum length of their contract and billing period
- conditions for ending contracts
- how they can cancel and when they lose the right to cancel
- if they will still need to pay reasonable costs for using a service after they cancel
- a standard cancellation form, if they can cancel
- conditions for money given as a deposit or financial guarantees
- what digital content does (for example, the language it’s in or how to update software)
- the cost of using phone lines or other communication to complete the contract where it will cost more than the basic rate
This information must be easy to understand and on paper, in an email or another format the customer can save for future reference.
Does anybody who bought online have a firm date for delivery?
Did you get an email at the time of purchase detailing all the above?