Hi all, first post here and first time ordering from OCUK.
I'm trying to get a rough idea of how long I'm likely to have to wait for a warranty replacement 3090. I originally bought one of those inno3d ichill X4s at eye-watering cost from OCUK mid-last-week. I figured I didn't mind paying that given:
- It was in-stock so I could get it straight away
- I was buying from a reputable retailer and not an eBay scalper
Just my luck, the one I got was faulty/DOA and I had to RMA it. It's verified faulty and OCUK have agreed to replace it but of course now it's out of stock so there's no ETA on the replacement.
The net effect for me is that it's transformed my "pay a premium to buy an in-stock card and have it next day" into a pre-order with no ETA. That's not OCUK's fault of course (they didn't manufacture the bad card). But - I was never particularly interested in pre-ordering & waiting. (Yes, I bet people's hearts bleed for me )
I've been told "I'm at the front of the queue" for the replacement but I have no idea or even a rough guess as to how long it might take. Should I be prepared to wait 2 weeks, 2 months, 6 months? Support/returns declined to even give me an indication and directed me to ask here to try and get a feel for it, so here I am.
The reason I ask is that if this is likely to take months I'm more inclined to request a refund on the card rather than wait indefinitely for the replacement. I believe I'd be in my rights to do that if I chose to. I'm not looking for anything precise to hold people to, just a rough indication, like "OCUK seem to get small bundles of stock on average once a fortnight" or something like that.
Cheers