Soldato
- Joined
- 15 Mar 2010
- Posts
- 11,535
- Location
- Bucks
i think your a little confused....and its with BT Open reach really as opposed to O2.
all adsl lines are maintained by BT Openreach, even BT internet. However you have to remember that BT owns BT openreach but does not run it - theres a big if seemingly small difference.
BT openreach in a way, are friends of all the bigger companies....well friends in that it makes them a lot of money and there would be 0 infrastructure if they werent around.

you never go through bt openreach at all so your not with them your with o2, even bt customers are with bt not bt openreach (again see above for why) , its the equivalent of buying a car then complaining to the highway agency when it breaks down - you just dont do it.
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