OC(UK) Host Review :-)

[superleeds27]

Jump on the live chat, they'll give you one.

Happy to put you on one of my reseller accounts free of charge if you want to host on them for a while to test the waters.

I think at the moment my choices would be StablePoint, SpeedyPage or Krystal

Never seen SpeedyPage before. Anyone had any experiences?

 

[On Holiday]

Never seen SpeedyPage before. Anyone had any experiences?

SpeedyPage are quite good Modern infrastructure and very well-experienced team. Another good option would be Zume.net

 

[leezer3]

Warning for anyone on Krystal with smaller sites, which I suspect to be many people here:
Massive price increases (40% or greater) incoming.

I was paying £47.99 p/a (been there for good 5 years now)
They're now moving to a new cloud platform, and discontinuing all older plans.

New price is now £84 p/a

Unfortunately, that's insane.

 

[On Holiday]

Warning for anyone on Krystal with smaller sites, which I suspect to be many people here:
Massive price increases (40% or greater) incoming.

I was paying £47.99 p/a (been there for good 5 years now)
They're now moving to a new cloud platform, and discontinuing all older plans.

New price is now £84 p/a

Unfortunately, that's insane.

Yup, getting rather uncompetitive now, not just a price increase but also reducing features (2 Sites Hosted down to 1). I know they spent £LOTS on high-end hardware for their Cloud platform which ended up being 2 generations old by the time it arrived and went into production - with the newer generations being far more cost effective for performance. Some big-name hires too so it really does seem like they're making a push towards Enterprise which will share the same platform, and the existing shared customers picking up the shortfall.

 

[superleeds27]

Warning for anyone on Krystal with smaller sites, which I suspect to be many people here:
Massive price increases (40% or greater) incoming.

I was paying £47.99 p/a (been there for good 5 years now)
They're now moving to a new cloud platform, and discontinuing all older plans.

New price is now £84 p/a

Unfortunately, that's insane.

Jeez. Anymore info? Did they send you an email etc?

You think any of their other services s will follow suit eventually, reseller etc

Looks like I won't be recommending them to anyone else then at those prices.

 

[On Holiday]

Jeez. Anymore info? Did they send you an email etc?

You think any of their other services s will follow suit eventually, reseller etc

Looks like I won't be recommending them to anyone else then at those prices.

Reseller price has stayed the same except it's now hosted on NVMe storage by default (no more first month for £1 though). Last reseller price increase was +£5 in 2022 which wasn't overly unreasonable at the time given the massive cPanel licence price increases which were absorbed for over a year at that point.

I think we're due another cPanel licence price increase this year too (there's already been 4 since 2018), so perhaps they're pre-empting it and setting up for the future

 

[Deleted member 77746]

New price is now £84 p/a

Unfortunately, that's insane.

Many will jump ship if that's the smallest cost plan.

 

[superleeds27]

Many will jump ship if that's the smallest cost plan.

Agreed. Especially when Stablepoint have a package at £1.99 a month which would be fine for the majority.

Does feel Krystal have gone backwards and everything I liked about them, I now don't (Price, 24/7 support etc)

 

[superleeds27]

Reseller price has stayed the same except it's now hosted on NVMe storage by default (no more first month for £1 though). Last reseller price increase was +£5 in 2022 which wasn't overly unreasonable at the time given the massive cPanel licence price increases which were absorbed for over a year at that point.

I think we're due another cPanel licence price increase this year too (there's already been 4 since 2018), so perhaps they're pre-empting it and setting up for the future

This going to be their own system that replaces cPanel? I remember seeing something about that a while ago?

 

[visibleman]

I know they spent £LOTS on high-end hardware for their Cloud platform...

Is this aimed at enterprise or is it more akin to Tso's old cloud platform, which was frankly pants?

 

[On Holiday]

Is this aimed at enterprise or is it more akin to Tso's old cloud platform, which was frankly pants?

Proper enterprise, it's on par with AWS EC2 and the like - a bit more info here: https://katapult.io/technology/

 

[Deleted member 77746]

Agreed. Especially when Stablepoint have a package at £1.99 a month which would be fine for the majority.

Does feel Krystal have gone backwards and everything I liked about them, I now don't (Price, 24/7 support etc)

They should have kept servers to host low traffic sites. Never mind.

I’m not with them anyway so it’s all good for me.

 

[leezer3]

https://mailshot.krystal.uk/frontend/assets/files/customer/qn001w7qywb1f/newsletter_assets/comparison-table-email.png

See if that works, that's the new pricing table.
The increases aren't accurate in all cases either, as all legacy plans are now gone, and the comparison is only between the current and new.

 

[superleeds27]

https://mailshot.krystal.uk/frontend/assets/files/customer/qn001w7qywb1f/newsletter_assets/comparison-table-email.png

See if that works, that's the new pricing table.
The increases aren't accurate in all cases either, as all legacy plans are now gone, and the comparison is only between the current and new.

Yeah that works. Thanks for that.

 

[On Holiday]

The accounts per server is a bit creative with the truth.

 

[superleeds27]

The accounts per server is a bit creative with the truth.

Haha know something we don't

 

[Deleted member 77746]

Haha know something we don't

Maybe they work for them.

 

[visibleman]

Haha know something we don't

They'll be over-provisioning like the majority of other hosts and then adjusting it (and shifting customers elsewhere) depending on the number of tickets they get - it just needs depends how much **** taking they do

Either way, their new pricing sucks; plenty of other cheaper and just as good (if not better) hosts around.

 

[On Holiday]

Haha know something we don't

I just know a couple of ex-staff and one that's still there.
They are careful not to oversubscribe server resources though and do have a really solid development team that actually care about performance. I can't imagine a time where any customer could complain about speed issues and it actually being due to resource oversubscription.

I've sold/supported servers for large hosting providers in the past and my general recommendation for them was to never have more than 1000 per server as it makes for a lot of people affected with very busy phone lines all round when something inevitably goes wrong.

Nothing as bad as a popular competitor that have 6000+ accounts per server though and do just shift those who notice it around as @visibleman mentions..

 

[superleeds27]

I just know a couple of ex-staff and one that's still there.
They are careful not to oversubscribe server resources though and do have a really solid development team that actually care about performance. I can't imagine a time where any customer could complain about speed issues and it actually being due to resource oversubscription.

I've sold/supported servers for large hosting providers in the past and my general recommendation for them was to never have more than 1000 per server as it makes for a lot of people affected with very busy phone lines all round when something inevitably goes wrong.

Nothing as bad as a popular competitor that have 6000+ accounts per server though and do just shift those who notice it around as @visibleman mentions.

Ahh insider info, always handy!

Happy with Stablepoint for now. I do know they (Stablepoint) are moving away from cloud providers and buying their own equipment.