Man of Honour
Strange, I don't see how restarting a service should make any difference.....maybe your user had used up all their connections or resources? Mind you that should be visible in the Cloudlinux reports.Thinking of moving away from Krystal now, seeing too much server slowdown with "nothing unusual going on", after raising a ticket and insisting the database server is restarted... it works again! Seems to be happening at least every quarter and the lack of ability to check is disappointing.