Poll: OcUK Customer Support Forums

How would you rate our customer service via the forums

  • 1 out of 10

    Votes: 8 5.8%
  • 2 out of 10

    Votes: 3 2.2%
  • 3 out of 10

    Votes: 2 1.4%
  • 4 out of 10

    Votes: 3 2.2%
  • 5 out of 10

    Votes: 6 4.3%
  • 6 out of 10

    Votes: 8 5.8%
  • 7 out of 10

    Votes: 7 5.0%
  • 8 out of 10

    Votes: 19 13.7%
  • 9 out of 10

    Votes: 29 20.9%
  • 10 out of 10

    Votes: 54 38.8%

  • Total voters
    139
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I've said 9/10 for me, the 2 problems I had were dealt with very quickly (one outside of working hours and the other at 9:03!), that's the most important for me so all good there.

I've put in a couple of queries about stock levels which were quickly replied to as well.

I also put in a couple of suggestions for shop improvements:

- Build insurance
- Cases section of the website sub category be divided by motherboard size or case type rather than repeating the manufacturer drop down.

I didn't expect any feedback from the suggestions but neither have been implemented.
 
Just want to thank everyone for their input, I have been writing notes and taking all feedback on-board. :)
 
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