I know how it feels, our baby has a skin condition, no idea what it is. Our first telephone appointment involved us sending some photos of him and doctors 'scribed us some lotions. Sort of worked but kept coming back. Called again, same thing. They are refusing to see him to actually see what his skin is like, photos don't cut it. Its frustrating. I had to take the 2 youngest in for their jabs last week. You ring the bell and give details from outside via a speaker thing and sanitise your hands before going in, mask on obviously. Only 8 chairs in there, 2m apart all facing one direction so no face to face patients. You sanitise before going into the doctors room. You dont actually touch ANYTHING apart from the front door which you sanitise after walking through and the chair possibly with your hands. There is no need to not see anyone especially children, covid symptoms or not. Also to add, I am petty sure once I left the waiting room to go into the doctors room, the receptionist sprayed what looked like a Dettol spray where we were sitting, so even then the area which was used gets cleaned immediately. I will assume she did the same thing when I left.