OCUK Order

Christ, you're lucky you ordered from Overclockers. You need to realise that they are going well above and beyond what is expected of even your average "decent" retailer here and be reasonable.

All companies will make mistakes with their customers - it's how they deal with them that truly defines them.
 
i think a facebook, internet campaign to get 5UB knighted or at least a mention in the Queens honors list is needed!! an absolute legend!! i have genuinely never come across such utter dedication to any companies cause by an employee. 5UB whatever you're getting paid mate it aint enough!!
 
Some above and beyond customer service on this thread. Shame this guy doesn't seem to realise this. 5UB you're a legend! :)
 
Thekwango said:
i think a facebook, internet campaign to get 5UB knighted or at least a mention in the Queens honors list is needed!! an absolute legend!! i have genuinely never come across such utter dedication to any companies cause by an employee. 5UB whatever you're getting paid mate it aint enough!!
Click to expand...

This, totally this :D
 
Haha that was good reading.. Sounds link a sting to me, I've never had a problem with any orders and I've prob had over 50+ I think the system just doesnt like you! :)
 
EK 670 Full Cover Waterblock - Nickel
Mayhems Aurora - Tharsis Red Coolant 1L tal
Gelid Solutions GC-Extreme Cutting Edge Thermal Compound (3.5g)
XSPC HighFlex Hose 1/2" ID, 3/4" OD, 19/12.7mm, 2m, Clear
Alphacool 120mm x 100mm Velcro Pad
Akasa Fan Guard - 120mm (Chrome) (MG-12)


and i got the EK-FC670 GTX Backplate but call them at 14.00 to but it on a The following items will be sent to follow
so think if somethink pre Orders they stop it all from going out. i thought that send me what in and send me the Backplate later would have been wait weeks for my Order
 
Good morning Daniel,

I understand you said yesterday, I am leaving home now to go to work for you, will keep you updated here shortly. :)
 
All sorted, you will receive an email shortly confirming the order being packed. Unfortunately there is no way to get the order delivered today as it was not dispatched yesterday.

For the delay I have refunded the shipping in full so you pay no shipping, I have upgraded the service to a pre-12 delivery so the order arrives with you on Monday morning. I have also added some goodies in the order too for the inconvenience caused.

This is the most I can offer, and I will speak to my colleagues on Monday to ensure that anything like this does not happen again. To be told a couple of times the order would ship and it hasn't was a mistake on our part and I apologise for the misleading information that you were given, this is very rare to happen and I am unsure as to where the broke down of communication went as I shipped the order myself with no problems at all (which you should know from the previous orders :)).

I hope you are happy with what I have done for you. - Any problems please do not hesitate to contact us on our support forums, unfortunately I need to go now as I need to put my car in for MOT shortly and I will not be online for most of the day.
 
5UB said:
All sorted, you will receive an email shortly confirming the order being packed. Unfortunately there is no way to get the order delivered today as it was not dispatched yesterday.

For the delay I have refunded the shipping in full so you pay no shipping, I have upgraded the service to a pre-12 delivery so the order arrives with you on Monday morning. I have also added some goodies in the order too for the inconvenience caused.

This is the most I can offer, and I will speak to my colleagues on Monday to ensure that anything like this does not happen again. To be told a couple of times the order would ship and it hasn't was a mistake on our part and I apologise for the misleading information that you were given, this is very rare to happen and I am unsure as to where the broke down of communication went as I shipped the order myself with no problems at all (which you should know from the previous orders :)).

I hope you are happy with what I have done for you. - Any problems please do not hesitate to contact us on our support forums, unfortunately I need to go now as I need to put my car in for MOT shortly and I will not be online for most of the day.
Click to expand...

As usual 5ub you are a legend. Coming in on your day off to make sure this is sorted I tip my hat good sir!
 
daniel1212uk said:
thank you for help me out sorry for been a noob
Click to expand...

You are not a noob, you have a right to complain as you were let down unfortunately. I am sure this will not happen again. So you don't call me a liar again, here is a picture proving that I am at work sorting it for you. :D

1342879248.jpg


Mei said:
5UB can we have build pics of ur haircut :p
Click to expand...

I have not had a haircut yet, but here is a pic showing that I need one!

1342902292.jpg


I shall show you the after pictures later, but first things first, MOT time! Hope it passes! :(

TwsT said:
As usual 5ub you are a legend. Coming in on your day off to make sure this is sorted I tip my hat good sir!
Click to expand...

See you later I am off now! :)
 
You must log in or register to reply here.
Back
Top Bottom