[OcUK Staff Builds] rjkoneill's TJ11

  • Thread starter Thread starter rjk
  • Start date Start date
Case looks really nice.

Why won't Silverstone provide a replacement power button?


Will be watching for further updates...subbed :)
 
did you have to email pulse modding through the pulsemodding.com or through facebook?

I speak to Tom regularly. Pulse modding is a brand and it is fine to discuss pulse modding products and services on these forums.

I am in talks with Tom at the moment to stock pulse products, maybe in the future we may be able to offer pulse modding services. Who knows :D

Looks very nice. How many radiators are you going to be using to get silence?

Haven't decided yet. Probably a quad and maybe a double. Still got a week to decide. Aquaero is gonna be a big help though.

Case looks really nice.

Why won't Silverstone provide a replacement power button?


Will be watching for further updates...subbed :)

Silverstone asked for serials and everything which I provided. I love Silverstone products but am currently disgusted by their service on this. Its a £400+ case and they could care less.
The thing that annoys me most is that I don't need a whole new case, just the bits! And they can't even be worth more than a fiver!
 
Do Silverstone know who you are?
If they don't it may well be worth telling them, and also that there are loads of people following your build. I'm sure they won't want bad publicity, especially over such small/cheap part(s). They could turn it around to get lots of good publicity from this.
Do they have a rep you could contact and have a quiet word with?
 
Sorry to impose on your log, but out of interest how do you do requests from pulsemodding?

kd

contact pulsemodding through their website :)

I have the owner on my msn as we have been discussing business recently.

Do Silverstone know who you are?

no, I don't think it should be a case of shouting about who I am and my industry links to be getting satisfactory service for my £500 case.

They quoted me 12 week wait for the parts before Christmas. which they never confirmed afterwards.

I had exemplary service for my TJ07 when I requested a replacement side panel. but then again, I did pay for it.
 
An thanks, does sound like poor service...

I know with companies like Corsair people contact them asking where they can buy some PSU cables and they basically send out a spare set for free....

Good luck getting it sorted though xD

kd
 
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