*** Official Hyperoptic Discussion Thread ***

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V-Spec said:
Normally Hyperoptic is only rolled out to blocks of flats, this is because it's cost effective and easy to run a single fibre into a building, whack a metro-ethernet switch in the basement - then use existing structured cabling to run connections to the end user.

I'd be *amazed* if Hyperoptic would run fibre (or even copper) to individual houses, because it would cost them a fortune in dig costs - and as a designer for a large ISP, I can tell you there is absolutely no appetite for digging up roads these days.

AFAIK, it's basically reserved for specific flats/blocks where most of the work has been done already,

Just to annoy the hell out of you:

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:p
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:mad: :(

As I said our development has fibre/cable ducting already installed under the tarmac and to all the houses. When our side of the development was complete Virgin Media blew through cable and we got that installed so I don't think any digging would be required. The channels/ducting are already installed and open to all (BT have since used it also).

However I think you're right in that Hyperoptic wouldn't consider it when there are so many blocks of flats close to the city centre.
 
Rainmaker said:
:mad: :(

As I said our development has fibre/cable ducting already installed under the tarmac and to all the houses. When our side of the development was complete Virgin Media blew through cable and we got that installed so I don't think any digging would be required. The channels/ducting are already installed and open to all (BT have since used it also).

However I think you're right in that Hyperoptic wouldn't consider it when there are so many blocks of flats close to the city centre.
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Yeah that's just regular FTTC though I think - as in fibre cabling that goes to a green box down the street somewhere, then the local loops to all the houses go over virgin-media coax cable, or POTS if you go with BT, so it's not technically fibre at all.

With Hyperoptic, you get a bright yellow single-mode fibre cable in your apartment, as they run fibre direct - they can do this in a block of flats because they only need to run fibre to the building once, but in a residential area full of houses - Hyperoptic have no network to connect too, no backhaul infrastructure, no green cabinets at the side of the road to terminate individual fibres - unlike BT or VM who spent £billions on building an infrastructure.

Hyperoptic's business model relies on running single fibres into big buildings, not fibre to each house - there is no appetite among service providers to do this sort of thing, they don't have the infrastructure and there simply aren't enough customers who care about having more than 30-40Mb,

I guess it sucks if you want a really fast connection, but in reality - 1Gbps is just so much for a single user, I mean it's pretty funny when someone releases a big game - I downloaded the 44GB Wolfenstein new order install from steam in under 10 minutes, but most of the time I don't use it, but it is pretty funny downloading entire GOT episodes in 10 seconds..
 
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V-Spec said:
Yeah that's just regular FTTC though I think - as in fibre cabling that goes to a green box down the street somewhere, then the local loops to all the houses go over virgin-media coax cable, or POTS if you go with BT, so it's not technically fibre at all.

With Hyperoptic, you get a bright yellow single-mode fibre cable in your apartment, as they run fibre direct - they can do this in a block of flats because they only need to run fibre to the building once, but in a residential area full of houses - Hyperoptic have no network to connect too, no backhaul infrastructure, no green cabinets at the side of the road to terminate individual fibres - unlike BT or VM who spent £billions on building an infrastructure.

Hyperoptic's business model relies on running single fibres into big buildings, not fibre to each house - there is no appetite among service providers to do this sort of thing, they don't have the infrastructure and there simply aren't enough customers who care about having more than 30-40Mb,

I guess it sucks if you want a really fast connection, but in reality - 1Gbps is just so much for a single user, I mean it's pretty funny when someone releases a big game - I downloaded the 44GB Wolfenstein new order install from steam in under 10 minutes, but most of the time I don't use it, but it is pretty funny downloading entire GOT episodes in 10 seconds..
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OK, so what you're saying is I need to sell my dogs, divorce my wife and move into a flat in the city centre? OK!.... ;)
 
Rainmaker said:
OK, so what you're saying is I need to sell my dogs, divorce my wife and move into a flat in the city centre? OK!.... ;)
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rofl - if it means that much to you :p

But in all seriousness, last year I finished doing a load of design and upgrade work for 4G mobile, and there's a lot of innovation with mobile broadband - it wouldn't surprise me if in the next 5-10 years, you have a 5G dongle @ 1Gbps and a ping of 10,

I'm of the opinion that Telephone lines have had about as much juice squeezed out of them as possible, cable modem networks are in roughly the same position (4 years ago I used to work alongside the engineers which designed VM's HFC network) and they all hated the technology..

Basically I think superfast mobile broadband will overtake everything, it just needs a little more time.
 
I just got installed this week:

3545300310.png


On the 100mb/s service at the moment as I have no real need for the 1gb/s!!

Apart from some delays in activation, their customer service has been excellent. I was told that our building went live yesterday, however when I got home from work my connection was not working, so I called up customer service, spoke with a helpful guy straight away who said it looked like a disconnection somewhere and that they would get an engineer ASAP.

Cut to a few hours later (~10pm yesterday evening) I had a voice mail from them saying that an engineer had been out and fixed the problem and that my connection was up and running! No chance you would get that service from some of the bigger ISP's.
 
LackyT said:
I just got installed this week:

3545300310.png


On the 100mb/s service at the moment as I have no real need for the 1gb/s!!

Apart from some delays in activation, their customer service has been excellent. I was told that our building went live yesterday, however when I got home from work my connection was not working, so I called up customer service, spoke with a helpful guy straight away who said it looked like a disconnection somewhere and that they would get an engineer ASAP.

Cut to a few hours later (~10pm yesterday evening) I had a voice mail from them saying that an engineer had been out and fixed the problem and that my connection was up and running! No chance you would get that service from some of the bigger ISP's.
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Didn't know they did 100Mb/s. How much did that cost?
 
smsmasters said:
Are there any usage limits or traffic shaping?
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None that I'm aware of.

majnu said:
Didn't know they did 100Mb/s. How much did that cost?
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£25 per month for broadband + VOIP phone line (£12.50 per month line rental) = £37.50 per month

or £35 per month for just broadband

They tend to have new customer offers in the buildings when you first sign up, it ranges from 3 months free to 6 months half price all the way up to 12 months half-price.
 
smsmasters said:
How much is the 1Gbps package? How was installation?
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£50 per month + VOIP telephone line (+£12.50 per month)

or £60 per month for the broadband only

The phone line includes evening and weekend landline calls so is fairly equivalent to the basic £14-£15 per month that BT charges for line rental.

The flat I live in was already wired up with an ethernet faceplate in the utility cupboard so all that was required was to collect a router from the concierge on the day I moved in, plugged it in and called the number to sign-up and within 15 minutes I was up and running!
 
Got an email from Hyperoptic after I registered interest on their website. The asked for details of the building manager etc, so I gave it. Anyone been through this process? Any ideas of how long from the registering interest phase to it being installed? I assume it depends on the amount of people that actually emailed...
 
Thought I'd bump this as I've just moved into a place with Hyperoptic and couldn't resist going for the 1Gbps service ;)

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Struggling to find a speedtest that can actually utilise all the bandwidth!
 
OllyM said:
Thought I'd bump this as I've just moved into a place with Hyperoptic and couldn't resist going for the 1Gbps service ;)

3694584357.png


Struggling to find a speedtest that can actually utilise all the bandwidth!
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Do you actually get those sustained download rates in reality though? E.g. downloading from Steam etc?

I bet YouTube would still find an excuse to drop down to 360p on that. :(
 
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That's an FTP download I just tried - it's not even using half of the connection though!

Pings are nice and low too:

--- bbc.co.uk ping statistics ---
21 packets transmitted, 21 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 2.161/2.309/2.732/0.116 ms
 
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