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***Official Intel Haswell Thread***

tomd96 said:
Glad I didn't tighten enough to snap the motherboard! Should I be able to just remove the spacers one by one and then tighten the screws again or will I need to fully remove the cooler and reapply thermal paste now? Obviously I'm keen not to make anything worse!
Click to expand...

your probably fine removing them one by 1 if you think you applied enough paste last time.

but I'd just redo the paste anyway if it were me
 
arknor said:
your probably fine removing them one by 1 if you think you applied enough paste last time.

but I'd just redo the paste anyway if it were me
Click to expand...

I gave the one by one replacement a go but there was no difference to temps, so I've fully removed the cooler and there is only paste covering about two thirds of the CPU. I also noticed that the screws did seem to have gone through further on one side than the other, so the cooler wouldn't have been on as flat as it should have been.

Any advice on safe ways to remove the thermal paste ready for a fresh application? I've searched online (have never had to remove paste before) and there are a lot of pieces of conflicting advice!
 
Wucked said:
A big surprise for me was how well Win8 Pro behaved with all the new hardware. I was expecting to have to do a fresh install, which I'll probably do anyway tbh. But I thought I'd try booting up for lols and after installing the chipset drivers from the mobo disk it was fine. No reactivation or any major drama at all.
Click to expand...

You are lucky, I spent 6 hours, was up till 2am trying to sort mine out. Going from a x58 motherboard to z87 was a pain. Not blaming Windows 8 but the drivers kept on BSOD my system. Even after a clean install the problem still happened on boot up. In the end I had to manually install the drivers off the disk one by one and hunt around of the remain driver as there are none on the Asus website.

Had to reactivate Windows 8 and Office 2010 but I was expecting that anyway.
 
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JWildfire said:
Is this some kind of joke?!

wqt84.jpg


Yes my CPU also has thermal paste smeared all over it like a 5yr old dinner table and signs of use.
Click to expand...

Not funny, thats poor.
 
I've had two BSOD's with my system, fresh install.
Had 0 issues running my 2500K @ 4.8GHZ, I shouldn't be having issues with a stock 4670k on a fresh install :(

All that's really changed is the CPU and board.
 
tomd96 said:
Any advice on safe ways to remove the thermal paste ready for a fresh application? I've searched online (have never had to remove paste before) and there are a lot of pieces of conflicting advice!
Click to expand...

Kitchen paper and TIM Clean or ipa (if you can find a chemist who will sell it) will do the job. As you are reapplying the same stuff you might get away with just polishing both surfaces clean with kitchen paper and reapplying a smidge less paste (someone correct me if I am wrong :)).
 
dcsarge said:
Kitchen paper and TIM Clean or ipa (if you can find a chemist who will sell it) will do the job. As you are reapplying the same stuff you might get away with just polishing both surfaces clean with kitchen paper and reapplying a smidge less paste (someone correct me if I am wrong :)).
Click to expand...

I've used kitchen roll and the heatsink seems clean of the old paste as rubbing it doesn't bring away any grey on the paper. I've done the same with the CPU but there is a tiny bit of grey coming off still, though only faint. Does it need to be completely clear before I reapply? Don't want to use too much force!
 
tomd96 said:
Any advice on safe ways to remove the thermal paste ready for a fresh application? I've searched online (have never had to remove paste before) and there are a lot of pieces of conflicting advice!
Click to expand...

Kitchen towel is fine, just wipe both surfaces clean and then reapply a small pea sized blob in the middle of the IHS. Pressure from the cooler will spread it evenly.

Edit: Nm, you already did it :) Dont worry about grey, just polish a bit and as long as both surfaces are clear of TIM you're good to go.
 
I've refitted the heatsink with fresh paste and without the plastic spacers now. The fan is also now on the RAM slots side. Before I switch on though could someone else who has fitted the be quiet shadow rock pro sr1 just let me know if the screws came through more on the lower two holes than on the higher two? I'm not sure if there's an obstacle I'm not seeing but the bottom two screwed in further and more easily than the top two and that may have been part of my problem before..

Thank for all the advice guys :)
 
Wucked said:
A big surprise for me was how well Win8 Pro behaved with all the new hardware. I was expecting to have to do a fresh install, which I'll probably do anyway tbh. But I thought I'd try booting up for lols and after installing the chipset drivers from the mobo disk it was fine. No reactivation or any major drama at all.
Click to expand...

I may try this, Just uninstall the older intel stuff, Driver sweeper and install the new drivers, Really cannot be bothered re-installing windows again.
 
tomd96 said:
I've refitted the heatsink with fresh paste and without the plastic spacers now. The fan is also now on the RAM slots side. Before I switch on though could someone else who has fitted the be quiet shadow rock pro sr1 just let me know if the screws came through more on the lower two holes than on the higher two? I'm not sure if there's an obstacle I'm not seeing but the bottom two screwed in further and more easily than the top two and that may have been part of my problem before..

Thank for all the advice guys :)
Click to expand...

I think mine did a bit when I looked at mine from the side to check if the heatsink was properly flat on the cpu with no gaps.. it looked like one side of the bracket thing bent down slightly more than the other side but the actual cooler looked flat

Stulid posted some photos in the haswell cooler roundup thread
http://s1232.photobucket.com/user/s...heatsink review/IMG_3407_zps732d60d1.jpg.html

http://s1232.photobucket.com/user/s...heatsink review/IMG_3411_zps87ca78bc.jpg.html

I don't know if it's the angle of the photo but on the second photo the gap between the threadless part of the screw and the motherboard seems larger
 
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Update from OcUK

Update from OcUK

First of all I would like to apologise to all those who received these processors in this state, they were not intended to be sent out to our customers, as these were to be used in our system builds, there has been a mix up in our warehouse.

There is nothing wrong with the processors, and they are purely just mixed with the normal OEM which means some customers may have accidentally received these by mistake.

We have tested a number of OEM CPUs before launch for use in system integration to ensure that our overclocks are commercially viable. This is a method that has happened here since the launch of Bloomfield. Batch testing means that we have a range of overclock frequencies to offer customers looking to buy full systems and overclocked bundles.

This testing procedure takes place separately to free stock. Sadly in this instance, the tested stock has been picked rather than standard free stock. Please remember that this is the first CPU launch that has occurred since the move to our new warehouse premises.

If you do have these used marks on your processor:

1370520707.png


Then feel free to contact us in the Customer Service forum with your order number, we have been informed this morning and have been trying to contact as many customers as we can, however it is hard for us to know who would have received a processor in this state. So please contact us and we can get the processor replaced. And as a gesture of good will, we will replace the OEM processor you originally purchased for a RETAIL version of the processor which will cost you no extra.

Please understand that you will need to send the OEM processor back to us first, and we can send out the RETAIL version to you.

Thank you for your understanding. :)
 
JWildfire said:
Is this some kind of joke?!

wqt84.jpg


Yes my CPU also has thermal paste smeared all over it like a 5yr old dinner table and signs of use.
Click to expand...

Every time l have ordered a OEM, its been boxed with foam, if this is the way thing's are going it's a very bad show. You pay good money for your product, l would just send it back, pay the extra for retail save's a lot of worry all round.
 
OLDPHART said:
Every time l have ordered a OEM, its been boxed with foam, if this is the way thing's are going it's a very bad show. You pay good money for your product, l would just send it back, pay the extra for retail save's a lot of worry all round.
Click to expand...

Please see my post above. Thanks.

:)
 
That's good news 5UB

If anyone needs to set up a RMA return for the swap give me a shout on the customer service forums.

Regards

Bailey
 
Good on OcUK for coming out with an official response, and as I thought it's just system-build stock got mixed up with customer-components stock.


<Adds OEM chip back to shopping basket, getting it back under £2K>
 
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