*** Official Ubiquiti Discussion Thread ***

Has anyone experienced problems with the unifi parental controls or a "family safe" dns provider? I have my kids devices and the TV assigned to a kids network. For a long time I'd set it to use openDNSs family safe DNS servers. The devices have real problems updating apps though, to the point that I have to log in as an admin profile, update things, then reset the devices etc which is obviously annoying and what have you.

They seem to have problems using these custom DNS or the built in Unifi parental controls and wondered if anyone else had experienced such problems.

I'm using the UniFi content filtering on both work and family modes, along with Cisco Umbrella DNS filtering at some of our work sites. Not had any problems at all seems to work fine.
 
Don't use ISP provided DNS, they are nearly always trash. Use Cloudflare, Quad 9, Google etc, just don't use auto.

Few questions:

Is that the right VLAN your ISP has given you?
Does it work the you disable IPv6?
Is the CGF WAN port plugged directly into the ONT?
Do you have WAN mapped to the correct interface of the CGF? The default one it uses is port 5 IIRC.
Does it work if you configure DHCP for the WAN, and plug it into your existing network when you use the USG?
Setting Encrypted DNS under CyberSecure overrides the DNS setting and uses DNS over HTTPS, mine is using the Google and Cloudflare.
 
I have a query that appears to be re-occuring although not very often.

I have my WiFi split into 2.4Ghz, 5Ghz and 6 Ghz bands.

My work laptop will randomly refuse to work i.e. no internet when connected to the 5Ghz band but will still work correctly on the 2.4Ghz band. Every other device on the 5Ghz band will work correctly.

I'm at a loss, I thought I resolved this when swapping out to my UDMP and a U7 Pro around 6 months ago. All has been running fine on the CGF and same U7 Pro until this morning. Below is how the two channels are setup. I'm really confused, The Laptop is getting an IP address but just no throughput.

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Edit: I have no idea whats going on, It has just decided to start working again. It hasn't worked since 6am this morning and now has decided to come to life. The only thing I can think of is something happening in the background with the laptop?
 
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It's something I've pretty much done since back when 5Ghz came out, a lot of things were a bit funky when using a mixed band. It's just stuck since then really.
It's a bad idea particularly with the newer standards (i.e. Wifi 7), as the frequencies are combined to give greater throughput. Roaming and band steering is also much better these days, so there should be less issues.


Be worth trying a main SSID that has all bands turned on, and use that for modern devices, and set up a 2.4Ghz only SSID for any older/problematic devices, or IoT devices that you want more control over (and you can use older authentication etc).
 
It's a bad idea particularly with the newer standards (i.e. Wifi 7), as the frequencies are combined to give greater throughput. Roaming and band steering is also much better these days, so there should be less issues.


Be worth trying a main SSID that has all bands turned on, and use that for modern devices, and set up a 2.4Ghz only SSID for any older/problematic devices, or IoT devices that you want more control over (and you can use older authentication etc).
Good idea! I shall do that just shortly. Could well be due to a newer device. It was mainly streaming items I've had issues with in the past but since splitting them, never an issue until I got this laptop.
 
It's a bad idea particularly with the newer standards (i.e. Wifi 7), as the frequencies are combined to give greater throughput. Roaming and band steering is also much better these days, so there should be less issues.


Be worth trying a main SSID that has all bands turned on, and use that for modern devices, and set up a 2.4Ghz only SSID for any older/problematic devices, or IoT devices that you want more control over (and you can use older authentication etc).

Eh, I don't necessarily agree here. When given the choice, many client devices will simply choose to connect to 2.4 GHz because of stronger RSSI without regard to channel utilization and congestion. It also leads to poorer roaming behaviour because the client tends to hold onto the original AP longer as you move away from it, even when there is an AP that is now closer with better signal. What I instead do is make sure there are simply enough APs to give consistent coverage of 5GHz across the house so I don't need to worry about needing to fall back. That method will work great when WiFi 8 allows for clients to connect to multiple APs at the same time and eliminate the VOIP issues with roaming.
 
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I think I’m going to have to return my DR7 and get a Unifi Express 7 instead. The fan noise is really annoying.

I just don’t know if my setup will work with the Express 7. Tomorrow I’ll have two devices plugged into a Powerline adapter in the garage via 2 separate Ethernet ports on the adapter. Do I need two Ethernet LAN ports on the Express 7, or will the Powerline adapter on the other end work with a single cable? The Express 7 only has a single LAN port which is why I’m asking.

EDIT: Sounds like only one cable is required on the router side (link)
 
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Eh, I don't necessarily agree here. When given the choice, many client devices will simply choose to connect to 2.4 GHz because of stronger RSSI without regard to channel utilization and congestion. It also leads to poorer roaming behaviour because the client tends to hold onto the original AP longer as you move away from it, even when there is an AP that is now closer with better signal. What I instead do is make sure there are simply enough APs to give consistent coverage of 5GHz across the house so I don't need to worry about needing to fall back. That method will work great when WiFi 8 allows for clients to connect to multiple APs at the same time and eliminate the VOIP issues with roaming.
I do have a second AP going up but it will be in the soffit outside to aid WiFi extending to the garden and garage area.

I'm still a bit baffled as to why my laptop does this. I would assume that if I have the channel with combined frequency and my laptop had a wobbler with 5Ghz channels, It would fail back to a channel on the 2.4Ghz band?
 
Eh, I don't necessarily agree here.
Which is fine - individual installations will always be different. What works in one house with modern devices, might not work somewhere else with a mix of older and newer devices. There is no one size fits all - however one of the big changes with Wifi 7 is the use of Multi-Link Operation (MLO), aggregating multiple bands to increase bandwidth - If the bands aren't all on the same SSID, this isn't possible.

When given the choice, many client devices will simply choose to connect to 2.4 GHz because of stronger RSSI without regard to channel utilization and congestion. It also leads to poorer roaming behaviour because the client tends to hold onto the original AP longer as you move away from it, even when there is an AP that is now closer with better signal.
Which is why to properly set up any wifi network you need to walk around, do a site survey and then adjust transmission power and minimum signal strengths for each AP and band individually.

What I instead do is make sure there are simply enough APs to give consistent coverage of 5GHz across the house so I don't need to worry about needing to fall back.
Which again is fine - turn off 2.4Ghz on your whole SSID, or on the individual APs that don't need it (e.g. maybe turn it off indoors, but leave it on an Outdoor AP for better coverage)

That method will work great when WiFi 8 allows for clients to connect to multiple APs at the same time and eliminate the VOIP issues with roaming.
Wifi 8 builds on Wifi 7, so yes as you mention it should be able to connect to multiple APs at the same time, but it will still benefit from MLO.
 
I'm still a bit baffled as to why my laptop does this.
Windows isn't smart enough to change between SSIDs just because there is no internet (in some cases that might be intended - direct connection to another device etc) - it just sees "connected" and stays there

I would assume that if I have the channel with combined frequency and my laptop had a wobbler with 5Ghz channels, It would fail back to a channel on the 2.4Ghz band?
It depends what the underlying issue is, but it will certainly be more likely as it will see traffic on both frequencies on that SSID, and the wifi driver can make the decision to roam between.
 
Ubiquiti charge a 15% restocking fee for opened items. That’s the first time I’ve seen that in the UK.
This is perfectly permissible if DSR is being applied correctly. DSR only gives you the right to inspect an item in a similar fashion as you would in a retail store. It doesn’t give you the right to open it and use it.

Under DSR you have to return the item in a condition that the retailer can resell it as new. If you open the item, the retailer can’t resell the item as new and either has to bin it or sell it as open box or b-grade.

Obviously this doesn’t apply if the item isn’t as described or is faulty. The former is rare these days and of course DOA happens.

Retailers also don’t need to pay for return postage.

Of course retailers don’t have to charge a restocking fee for open box or pay for return postage but they probably should IMO. Controversial I know. My rationale is people should only buy things that they fully intend to keep and DSR is absolutely not a try before you buy mechanism and far to many people seem to think it is.
 
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This is perfectly permissible if DSR is being applied correctly. DSR only gives you the right to inspect an item in a similar fashion as you would in a retail store. It doesn’t give you the right to open it and use it.

Under DSR you have to return the item in a condition that the retailer can’t resell resell it as new. If you open the item, the retailer can’t resell the item as new and either has to bin it or sell it as open box or b-grade.

Obviously this doesn’t apply if the item isn’t as described or is faulty. The former is rare these days and of course DOA happens.

It’s not faulty, but clearly the R&D process has failed if the fan makes such a horrible buzzing sound.

It does feel a bit disingenuous that the consumer is expected to foot the bill for their lack of quality control.
 
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