* Official Ubiquiti Discussion Thread *

DIABLO · 11 Nov 2017 at 16:26

Super Tigers said:
I am running controller 5.6.23 on my cloudkey, all seems very good so far, you can get beta 5.7.4 but that is marked as unstable at the moment.

Yeah i said a few posts up about the 5.7 release, i'm holding off updating until they fix the memory leak.

Super Tigers · 11 Nov 2017 at 16:32

DIABLO said:
Yeah i said a few posts up about the 5.7 release, i'm holding off updating until they fix the memory leak.

The progress of the beta versions seems quite quick, I thought it was odd to make 5.5.27 the LTS version.

Current running 4.4.12 on the USG gateway, and 3.9.7.7651 on my AC-Pro, AC-Lite access point and US-8-POE switch, and everything seems very stable.

DIABLO · 11 Nov 2017 at 16:37

Yeah i'm running the same Firmware just holding off on the Controller. I'm hoping the 4.4.12 firmware will fix my stability issues i've been having the previous betas where my USG would reboot about once a week.

Super Tigers · 11 Nov 2017 at 16:42

I ssh'ed the controller via PUTTY last night, all seems good so far, keeping an eye on the controller log just in case though.

DIABLO · 11 Nov 2017 at 16:55

Super Tigers said:
I ssh'ed the controller via PUTTY last night, all seems good so far, keeping an eye on the controller log just in case though.

Ahh i see that it is 5.7.3 that had the memory leak issue no mention of that bug in the notes for 5.7.4, but alas they do mention that it's not possible to update from 5.6.22 or 5.6.23 to 5.7.x for some reason and i'll have to wait until 5.7.5

RSR · 11 Nov 2017 at 22:47

DIABLO said:
5.6 controller has been pushed to the stable repository, a lot of new stuff over 5.5 if i remember correctly.

I've been running the 5.6.X (5.6.23 Currently) for a while now and its been pretty solid.

the-evaluator · 13 Nov 2017 at 11:45

Yeah, 5.7.4 is showing no signs of a memory leak on my Ubuntu VM.

bledd · 13 Nov 2017 at 11:49

Been running 5.7.X on my Pi3 since it came out, no noticeable issues here

Steveocee · 13 Nov 2017 at 13:52

Only just realised now that they've "notched" up the controller numbers. My "stable" 5.5.X was no longer the "stable" but it was "old stable". Went from 5.5.20 & 5.5.24 to whatever the current 5.6.X build is.
Impressed by the additional info shown now.

Once they get the ability to remap the SFP ports on the Pro's I'll probably roll the dice with a USG as my main router again.

platypus · 13 Nov 2017 at 15:47

Eugh my cloud key controllers gone on the blink, I have a week old backup so I'm not that bothered, but if I do a factory reset will restoring the backup be ok or do I need to re-adopt everything?

Also in the latest controller website how on earth do I view free space?

/poke @bledd

the-evaluator · 13 Nov 2017 at 16:07

Yeah, restoring the backup will automatically adopt all your kit. That;s pretty much what I did when I moved my controller onto a new VM.

platypus · 13 Nov 2017 at 16:16

Oh ok well thats reassuring, cheers!

Well it would be if I could get the damned thing to hard reset :ffs:.

Eugh so infuriating.

FML will you hard reset!

Hum well I think I hard reset it, it's been stuck on initialising for 15 minutes now.

platypus · 13 Nov 2017 at 20:18

No luck with resetting the damned thing; even a soft reset doesn't seem to be working so I wonder if the reset button is buggered :confused:

?

Super Tigers · 13 Nov 2017 at 20:21

platypus said:
No luck with resetting the damned thing; even a soft reset doesn't seem to be working so I wonder if the reset button is buggered ?

Are you resetting the cloudkey with the microSD card in or out?

RSR · 13 Nov 2017 at 20:42

Have you tried SSH'ing to the cloudkey then the following:

cd /sbin
ubnt-systool reset2defaults

As I have had to used that once.

platypus · 13 Nov 2017 at 20:44

I've tried hard resetting with both the card in and out.

RSR said:
Have you tried SSH'ing to the cloudkey then the following:

cd /sbin
ubnt-systool reset2defaults

As I have had to used that once.

I can't SSH to it whilst its stuck in initialising.

platypus · 13 Nov 2017 at 20:46

The thing is, if I kill power to it (ie unplug it), then repower it, I get ~10 seconds of very slow white led blinking, and then it goes into the rapid white led initialisation blinking.

If I press the reset button even to just soft reset it, it doesn't stop the rapid white blinking, ie it looks like it never actually reboots.

bledd · 20 Nov 2017 at 14:32

FYI, you can use the reset button on the Poe injector. It resets the device, not the injector.

Easier to press than the built in reset button.

Steveocee · 20 Nov 2017 at 14:44

Is there a TFTP option on the cloud keys? Been a lifesaver with the Airmax stuff for me. If it works on the UniFi range it’s worth a shot.

Steveocee · 21 Nov 2017 at 17:38

I

platypus said:
The thing is, if I kill power to it (ie unplug it), then repower it, I get ~10 seconds of very slow white led blinking, and then it goes into the rapid white led initialisation blinking.

If I press the reset button even to just soft reset it, it doesn't stop the rapid white blinking, ie it looks like it never actually reboots.

I take it you've tried this and it isn't working because of the reset button?
https://help.ubnt.com/hc/en-us/articles/220334168-UniFi-Cloud-Key-Emergency-Recovery-UI

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