What channels are both access points on?Ive got an odd issue with the wifi in my office and hoping someone can give me some pointers. The office is similar to a 2 story terrace house with a concrete floor on the first floor so I tried one AP-LR upstairs which didnt seem to get through the concrete floor particularly well so I added another AP-LR down stairs and get great coverage throughout. On the unifi controller my network is 96% good however 2 devices keep dropping out despite having full wifi signal, both are MS Surface laptops but may just be a conincidence as I dont have anything else to try it with. One Macbook connects no problem and appears to stay connected (although is going to get smashed over the users head if he says "should have bought a Mac" one more time).
Is there anything that I can check or change? Could the 2 AP's be conflicting with each other perhaps as its probably not big enough for 2 but I have the issue with the floor. Any pointers greatly appreciated.
What's the channel utilisation in the area like?
Lower the power on both access points.